We will participate from the perspective of the customer's IT department and support various operations within the IT department, from business consulting to infrastructure development and security measures.
<Please consult us if you have the following issues> - I want to buy a new computer, but I don't know which one to choose. - I bought a new computer, but I'm worried about the initial setup... - I replaced my computer, but I want to transfer data from my old computer. - I want to use my computer wirelessly. - I can no longer access the internet. - I can no longer send or receive emails. - The computer screen is completely dark and nothing is displayed. - I cannot print from the printer. - I cannot access the file server. - I don't know how to install the software I purchased. - I am setting up a new office and would like assistance with selecting and implementing IT equipment. - I don't really understand, but something seems off. We provide support for inquiries related to systems, networks, computers, peripherals, software, etc., as well as initial troubleshooting during incidents and system recovery. Depending on the situation and your requests, we may provide support through on-site visits.
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Crosstech Co., Ltd. is based in Yokohama City, Kanagawa Prefecture, and provides a wide range of IT solutions, including proposals, design, and development of business systems, information system outsourcing services, network construction, PC and server implementation, and web production. We closely support our customers' challenges and provide one-stop support from optimal system design to implementation and operation to achieve business efficiency and modernization of IT environments. Our strength lies in our flexible response rooted in the on-site needs of small and medium-sized enterprises, and we support the growth of local companies with total solutions that include cloud migration and security measures. As a trusted partner, we are committed to solving our customers' challenges with all our efforts.