Implemented features such as dashboard, customer management, admin panel, and security!
We would like to introduce our achievements in developing a "Help Desk Management System" to centralize employee and customer data at the hospital operated by our client. The challenge was to manage and process business-related "help" matters, such as reporting issues, requesting support, and checking the status of queries. By implementing features such as a dashboard, customer management, an administrator panel, security, settings, ticket issuance, and business report display, we were able to create a help desk management system that meets our client's expectations. 【Project Overview】 ■ Challenge - To manage and process business-related "help" matters, such as reporting issues, requesting support, and checking the status of queries. ■ Solution - Development centered around a database. *For more details, please download the PDF or feel free to contact us.
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Our company specializes in web application development, website customization, and online POS systems. We also engage in iOS and Android app development, ERP solutions, and Flutter app development. We are a Japanese company that strictly adheres to Japanese laws and regulations, and communications with our clients are handled by Japanese professionals with offshore development experience.