The method of incorporating confirmation and repetition into education to prevent misunderstandings that arise from the assumption of communication.
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[Safety Education Video] What is "effective education" to prevent "I said it, but you still got it wrong"?
"Even though I should have conveyed it properly," "Even though they said they heard it, they were mistaken." Are such "misunderstandings" causing troubles in your manufacturing site? ● I communicated the important points of the process, but mistakes occurred because they were not understood. ● Thinking they heard the instructions, they started a different task. ● Even though they took notes, they proceeded in a different order. The cause of these issues lies in the pitfall of education where "conveyed" does not equal "understood." In the manufacturing environment, even a slight "misunderstanding" or "miscommunication" can lead to significant losses or accidents. To prevent this, it is necessary for the instructors to establish an educational system that does not just leave communication hanging. At LinkStudio, we support the production of video educational content that incorporates confirmation and repetition. Why not incorporate a "system that deepens understanding and prevents mistakes" into your education, rather than just ending with viewing? *For more details, please feel free to contact us.
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Proposal for Solutions | From "One-Way Instructions" to "Mutual Confirmation Education" To prevent communication errors and misunderstandings, it is essential to create an educational system that does not end with merely "conveying information." An effective method is to incorporate active understanding checks into education, such as "confirmation," "repetition," and "quiz formats." For example... ● Immediately after conveying work procedures and precautions, ask, "What was important?" ● At the end of a training video, have participants answer in their own words, "What should be adhered to in this task?" ● Visualize understanding not only through verbal communication but also by using videos and checklists. This transforms the feeling of "I conveyed it" into "confirmation that it was understood," leading to the prevention of mistakes.
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Introduction Steps | 3 Steps to Implement Confirmation-Based Education STEP 1 | Identify Situations Where Communication Errors Are Likely to Occur Focus particularly on areas where issues arise, especially in cases of "I gave the instructions, but..." STEP 2 | Create Video Teaching Materials Incorporating "Confirmation and Repetition" in the Communication Content Structure the flow as key points → repetition → check, allowing for viewing, thinking, and speaking. STEP 3 | Integrate into the Educational Setting and Standardize the Confirmation Process Incorporate confirmation-based videos into new employee training and daily on-the-job training to ensure retention.
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P3
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Applications/Examples of results
Introduction of Success Cases | Systematizing Confirmation and Repetition Halves Mistakes and Reduces Training Burden At a certain automotive parts manufacturer, the issue was defects and rework caused by the problem of "what was taught not being conveyed." To address this, they implemented training videos that combined "repetition" and "key point confirmation" with each communication. As a result... ● Defects due to mishearing instructions decreased by about 50% ● Cases of employees starting work with the mindset of "I thought I heard" or "I thought I understood" drastically reduced ● Educators were able to eliminate the "effort of confirmation," thus reducing the burden of instruction By shifting the focus of education from "Was it conveyed?" to "Was it understood?" the accuracy and sense of security on the shop floor significantly improved.
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| Model number | overview |
|---|---|
| How to create a system to confirm "Was it understood?" Practical Point 1️⃣ | Set aside time after the explanation to have them explain in their own words |
| How to create a system to confirm "Was it understood?" Practical Point 2️⃣ | Insert "confirmation questions" during or at the end of the video to encourage understanding |
| How to create a system to confirm "Was it understood?" Practical Point 3️⃣ | In addition to verbal instructions, reinforce with checklists or screen displays |
| How to create a system to confirm "Was it understood?" Practical Point 4️⃣ | For foreign staff, implement multilingual support along with confirmation through repetition |
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Company information
LinkStudio Co., Ltd. is an animation production company specializing in the creation of training and educational videos for the manufacturing industry. We have numerous achievements on platforms such as Coconala, with **over 3,000 productions and an average rating of 4.9 out of 5**, receiving high praise. Through multilingual support and custom training design, we contribute to reducing the educational burden on the field, standardization, and improving safety.
