For companies looking to enhance their inside sales by enriching touchpoints!
The "Customer Portal Service" enables automation mechanisms and operational improvements, contributing to increased productivity. You can utilize services based on our knowledge for features, design, and infrastructure, providing an environment where you can focus on customer service. Additionally, content can be imported via Excel, allowing for automatic page generation and editing from the web interface, with support for multiple languages. 【Features】 ■ Support history and maintenance history ■ Excel import and automatic page generation ■ Workflow integration upon inquiry submission ■ Notification emails sent to the appropriate personnel ■ Global support and integration with other systems *For more details, please download the PDF or feel free to contact us.
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basic information
Benefits of Implementing a Customer Portal ■ Improved Customer Satisfaction ■ Utilization of Customer Data and Preventive Maintenance from Purchase History ■ Creation of Business Opportunities ■ Digital Transformation of Customer Support ■ Capability for Global Response *For more details, please download the PDF or feel free to contact us.
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Since its establishment in 2012 as the Japanese branch of Liferay, Inc., our company has been providing products and services to customers in Japan. Additionally, we have been recognized as one of the leader companies in the integrated portal and digital experience platform sectors in Gartner's Magic Quadrant for 10 consecutive times, establishing us as a leader in the portal industry. Our flagship product, Liferay DXP, an enterprise portal solution, has been implemented by numerous leading companies around the world. We strive to create a world where people can maximize their abilities and contribute to one another, and we work diligently every day towards this goal. If you have any inquiries, please feel free to contact us.