A case where the participants' learning about qualitative analysis was brought back to each department, leading to the beginning of the practical use of qualitative data on-site!
We would like to introduce a case study of the implementation of the "Visualization Engine" at Sekisui Chemical Co., Ltd. The company recognized a problem where, despite accumulating a lot of data across various sites, the utilization of qualitative data was insufficient. After the implementation, by utilizing text mining to analyze qualitative data such as open-ended survey responses to discover backgrounds and causes, they were able to acquire fundamental knowledge regarding qualitative analysis. [Initiatives] - Planned a total of six training sessions to learn qualitative data analysis methods while actually operating the product. - A public call for participants attracted 117 applications, and the program was conducted with 32 participants across different groups. - Participants brought in data they actually handle in their departments and engaged in group discussions to promote practical application in their work. *For more details, please refer to the related links or feel free to contact us.
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【Results】 ■ The participants' learning about qualitative analysis has begun to be utilized in the field, as they have brought it back to their respective departments. ■ Through the sharing of training and analysis content, new analysis requests have emerged, and there has been feedback from overseas group companies, leading to open communication regarding the use of qualitative data. * For more details, please refer to the related links or feel free to contact us.
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For more details, please refer to the related links or feel free to contact us.
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As a company that continues to create added value from all kinds of information, we have been providing cloud solutions centered around technologies such as 'text mining' and 'data mining' since our establishment in 2006. We visualize big data, such as customer voices, customer data/purchase data, and HR information, and have the power to provide insights.