System integration is the key to the success of DX.
Introduction Have you ever experienced a situation where your department has implemented a groundbreaking system, but there is a lack of collaboration with other departments, resulting in the valuable data not being utilized and information becoming dispersed, leading to inefficiency? Seamless system integration is the foundation of digital transformation. Even if you are using robust CRM, ERP, PLM, and other enterprise systems, if the data remains siloed and does not flow seamlessly, efficiency will be compromised. Integration is an essential yet often overlooked element of digital transformation. In this blog, we will discuss the disadvantages of information silos that can occur when promoting digital transformation, as well as the benefits of system integration.
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Connecting siloed information Information silos refer to a state in which different departments within a company adopt distinct systems and business processes, resulting in isolated information that is complete within each department but lacks connectivity with other departments. The lack of information sharing due to siloing leads to various disadvantages such as delays in decision-making, decreased work efficiency, and reduced productivity. By using Cincom CPQ to connect CRM and ERP data, sales can be streamlined, and costs can be reduced. Relying on Excel sheets or manually cutting and pasting information from one system to another is time-consuming, prone to errors, and inefficient. Cincom CPQ enables sales channels to accurately configure, price, and quote products without switching applications or relying on manual processes in make-to-order scenarios. An integrated system that shares data using Cincom CPQ ensures that fragmented knowledge across departments is effectively captured, guaranteeing that everyone adheres to the same pricing and configuration rules.
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By including pricing rules, configuration rules, product descriptions, and product inventory, CPQ ensures that knowledge previously stored individually within certain departments is captured and that all employees follow the same playbook. Regular updates of product and pricing information can also be handled by CPQ without burdening the IT department. A properly configured and implemented CPQ solution enables seamless data flow between systems, alleviates the need for maintenance, and significantly reduces reliance on inefficient manual systems.
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Benefits of System Integration Integrating systems offers many advantages. - Sales representatives do not need to learn or use multiple systems to gather the necessary information. - The latest information directly pulled from the ERP can be provided to sales, allowing for quick updates. - Errors caused by outdated sources are eliminated. - Regular updates are automated, so the IT department does not need to be involved. - New salespeople can become operational more quickly with shorter training periods. - Key stakeholders have excellent visibility into the pipeline, supporting informed business decision-making.
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The integration of Cincom CPQ removes many dependencies related to point-to-point integration. When using Cincom CPQ, applications can be upgraded independently. Integration with Cincom CPQ consolidates business units and streamlines operations. Cincom's flexible integration approach and strategy are executed according to your optimal business processes and specific enterprise system circumstances. The Cincom CPQ integration framework can be quickly connected to many enterprise applications (e.g., Cincom CPQ, D365 CE, D365 F&O, Salesforce), and connectors for other applications can be easily extended and included. Additionally, connectors for files, emails, SQL, and more are readily available. We implement flexible integration approaches and strategies based on your optimal business processes and specific enterprise system circumstances. For more details, visit here: https://www.cincom.co.jp/blog/system-integration
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Company information
Cincom Systems Japan was established in 1976 as the Japanese subsidiary of Cincom Systems, Inc., headquartered in Cincinnati, Ohio, USA. It offers a wide range of products and services in Japan, from software for mainframes and object-oriented development tools like Cincom Smalltalk (including the MCFrame development environment) to healthcare solutions such as specific health guidance support systems and digital transformation (DX). 【Company Information】 Company Name: Cincom Systems Japan, Inc. Location: 7th Floor, Toranomon 40MT Building, 5-13-1 Toranomon, Minato-ku, Tokyo 105-0001 Representative: President Donald E. Bick, Jr. Established: August 1976 URL: https://www.cincom.co.jp Business Description: Development, sales, and support of software packages.