Say goodbye to responding to questions like "I could understand it if I looked at the manual..." for business systems aimed at promoting DX and information systems.
"Fullstar" is a cloud tool that allows you to easily install [operational navigation] and [speech bubble guides] on the operation screens of the business systems you are currently using, without any modifications. Employees can operate the system based on the guides, which helps reduce operational errors and the number of inquiries and application rejections. ✓ Significantly reduces the burden on help desk operations ✓ Promotes the internal adoption of business systems ✓ Smoothly realizes DX promotion It addresses challenges such as "We have manuals, yet we still receive questions" and "We want to reduce inquiries with a chatbot, but it’s not being used," providing a groundbreaking solution that enhances operational efficiency in departments like DX, information systems, and back office, while achieving proactive DX.
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basic information
"Fullstar" is the number one digital adoption platform (DAP) in market share. By installing [operational navigation] and [balloon guides] on the operation screens of the business systems you are currently using, without any modifications, we eliminate operational errors and reduce internal inquiries. [Examples of business systems (partial list)] - Microsoft SharePoint - SAP - kintone - Core systems, production management and procurement systems - Human resources and labor systems - Sales management and customer management systems - Accounting, expense reimbursement, and financial management systems - Internal portals and more [Specifications] - It is an image of displaying a digital guide overlaying the system screen. - It does not affect the behavior of the system itself. - It is compatible with systems that operate on web browsers (such as Google Chrome, Microsoft Edge). * URL-based systems. * Downloadable applications and smartphone apps are not supported. * For more details, please download the PDF or feel free to contact us.
Price range
P3
Delivery Time
Applications/Examples of results
【Achievements】 ✓ Implemented in over 1,900 companies ✓ No.1 growth rate for implementation in large enterprises (1,000 or more employees) (DAP market, trends from 2022 to 2025, source: Deloitte Tohmatsu Economic Research Institute) 【Some Implementing Companies】 ・Major industrial machinery manufacturers ・Major materials manufacturers ・Major electronics manufacturers 【Scenarios to Solve】 ■ Manuals exist but are not read, leading to similar questions from various people ■ Want to use a chatbot for initial responses, but it is not being utilized ■ Overwhelmed with handling rejections and inquiries for business trip expense claims and year-end adjustments ■ Handling inquiries like "I forgot my password" with human resources By displaying operational navigation and digital guides "on the system's operation screen," we can: ■ Reduce inquiries and rejections ■ Ensure important information is delivered effectively ■ Eliminate confusion for employees in system operations, regardless of their IT literacy This enables the realization of internal digital transformation (DX). *For more details, please download the PDF or feel free to contact us.
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Company information
This is Cloud Circus's web marketing support plan, which has provided digital marketing assistance to over 2,200 companies, primarily in the manufacturing industry. Cloud Circus is a suite of SaaS tools designed to address five key areas for increasing customers: "Information Dissemination," "Attracting Customers," "Enhancing Customer Experience Value," "Nurturing Prospective Customers and Converting Them," and "Preventing Cancellations and Increasing Repeat Business." Even those who are new to digital marketing can easily start using and mastering it. Many of our clients are in the manufacturing sector, and we possess valuable insights. Digital Sales and Marketing Special Content for the Manufacturing Industry https://mtame.jp/digital_marketing/industry_marketing/
