[Case Study] Email Attachment Order Data Import Support for WEB Order System

I thought it was systematized, but isn't there still quite a bit of manual work left? We will solve such concerns.

We have implemented a system that automatically analyzes and converts order data attached to emails for clients who do not place orders through the web ordering system, and uploads it as data for the core system. A dedicated email address for order placement is issued for each client. Clients simply need to attach the order data in the same format as before and send it to the dedicated email address for order placement. Due to a lack of integration between systems, data is currently being manually entered into the core system while viewing the screen. Managing clients who do not place orders through the web is cumbersome. We will solve such issues. Let the system handle routine work that can be automated, allowing humans to focus on customer communication and tasks that require creativity, thereby maximizing sales. We also have a mechanism in place to prevent missed order confirmations. Once a file is successfully imported into this system, a thank-you email will be automatically sent to the client, and a notification email regarding the order will be sent to the implementing company. Additionally, if the import fails, an alert email will be automatically sent to the implementing company.

Production Management SystemEmail/Fax transmission