[For Banks] Silwatch: Communicating Information During Wait Times
Silwatch Bidirectional System SWSR Series
Make your bank wait time comfortable. Ensure you have the necessary information.
In the bank's waiting area, effective communication with customers is crucial. Accurately delivering information that customers need, such as wait time updates and campaign details, contributes to increased customer satisfaction. However, conveying information to many customers can sometimes be challenging. Silwatch aims to enhance customer satisfaction by providing reliable notifications through a wristwatch-type receiver and a function that calls only the necessary individuals, ensuring that digital signage information is effectively delivered. 【Usage Scenarios】 - Calling customers at the counter - Announcing campaigns - Introducing new services 【Benefits of Implementation】 - Improved reliability of information delivery - Increased customer satisfaction - Effective use of waiting time - Faster information transmission
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basic information
【Features】 - Reliable notifications via wristwatch-type receivers - Ability to call only the necessary individuals - Automatic notifications through facility integration - No wiring required due to specific low-power radio - Mass notifications in emergencies 【Our Strengths】 Technology developed from welfare devices for the hearing impaired, leveraging the founder's experience. We have a proven track record of implementation in many companies and strong technical capabilities.
Price information
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Price range
P2
Delivery Time
P3
Applications/Examples of results
Silwatch is utilized for quickly sharing information on-site, such as notifications of equipment abnormalities and calling workers. In factories, it enables the notification of machine stoppages or abnormal signals to wristwatches, allowing only the responsible personnel to be summoned for rapid recovery responses. Additionally, in line work, it can be used for calling for material replenishment or assistance requests, preventing unnecessary gatherings of personnel and leading to improved work efficiency. In logistics warehouses, it is used for shipping instructions and calling responsible personnel during trouble occurrences, while in equipment maintenance, it serves for notifying patrol personnel of abnormalities. Furthermore, in facility management, it is used for contacting responsible personnel during trouble occurrences, and in schools and research facilities, it serves as a means for calling and emergency communication. By allowing direct notifications to the necessary individuals, it contributes to faster responses and reductions in labor cost losses.
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Company information
Based on the experience of our company’s representative, we developed an indoor signaling device for the hearing impaired, which is now widely adopted by many companies. The groundbreaking idea of notifying information through vibrations and text using a wristwatch or portable light receiver, along with reliable technology that allows communication distances of typically 170m to 200m, and even further transmission using repeaters, has been recognized. Our main clients include numerous top companies, such as major automobile factories, where our products are used in manufacturing sites. We have received many awards, including the Encouragement Award at the 2001 Tokyo Venture Technology Awards, the Excellent Company Award for Management Innovation in 2009, selection as one of the "300 Energetic Small and Medium Enterprises Supporting Tomorrow's Japan" by the Ministry of Economy, Trade and Industry, and the Prime Minister's Award at the "2009 Barrier-Free and Universal Design Promotion Contributors Awards" by the Cabinet Office.
