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  6. (Development Case) Emergency Telephone Reporting System

(Development Case) Emergency Telephone Reporting System

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last updated:Mar 02, 2020

ソフトマティック
ソフトマティック
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Emergency telephone reporting device for accidents

This system is designed to make simultaneous phone calls to registered phone numbers (landline and mobile) based on the emergency level by pressing a button on the computer screen corresponding to that emergency level.

    CTI Support Center
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(Development Case) Emergency Telephone Reporting System

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basic information

This system was developed by our company and is used to make simultaneous phone notifications to the mobile phones of designated personnel based on the type of incident in the event of fires, human-caused disasters, or various leakage accidents occurring at a certain factory in Kyushu. 【Functions】 - Notification destination registration function (by type of incident) - CSV registration function for notification destinations - 4 lines or more - Test notification function - Up to 6 types of incidents can be registered - Notification log / notification operation log - Log CSV extraction function - Announcement recording function by type of incident

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Applications/Examples of results

Until now, we have been making phone calls manually based on a list categorized by types of accidents, which has resulted in delays in emergency reporting and took time to cycle through the list. By implementing this system, the computer will automatically make calls using multiple lines, significantly increasing the speed of cycling through the list and reducing the time until the accident is recognized. The reporting destination list can be registered in advance, so in the event of an accident, it is only necessary to press the button corresponding to the type of accident to make a report. With customization, it can also be applied to automatic telephone systems for emergency contact networks, morning call systems, and more.

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(Development Case) Emergency Notification System

(Development Case) Emergency Notification System

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ソフトマティック

ソフトマティック

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Thanks to your support, we have reached our fifth term. We have started to see an increase in new inquiries and are responding to a variety of needs, not just limited to CTI. We are also developing products for other brands, and we have packages that have been used by around 10,000 units as a testament to our achievements. All development is carried out by our employees, and we provide support with a focus on your customers. Please feel free to contact us.

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