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[Blog] Comparison of Availability Monitoring and Reachability Observability

You can understand the importance of accessibility observability through the video!

The internet disruptions and chaos that occurred in 2021 demonstrate how interconnected and relatively fragile the internet ecosystem is. To respond to such demands, proactive end-user experience observability is necessary. We have posted a video on this blog where you can learn about the necessity of proactive end-user experience observability, so please take a look. [What you can learn from the video] ■ The main factors behind this paradigm shift in monitoring ■ Understanding the four pillars of end-user experience ■ Watching a live demo of visibility across the entire digital delivery chain by Catchpoint *You can view more details of the blog through the related links. Please feel free to contact us for more information.

  • Server monitoring and network management tools

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[Blog] A New Approach to SaaS Observability

Provides insights from the perspectives of availability, accessibility, performance, usage rate, adoption rate, and more!

Catchpoint first adopted a decentralized work model in 2020, and now most companies are continuously implementing hybrid work styles. Meanwhile, in recent years, the use of SaaS has exploded. It enables agile collaboration among distributed teams across all business functions, from finance to sales. In this blog, we provide a detailed explanation of a new approach to SaaS observability. We encourage you to read it. [Contents] ■ Ensuring a Digital Employee Experience (DEX) is a key challenge ■ Why traditional monitoring approaches are insufficient ■ Catchpoint opens the black box of the modern digital enterprise ■ Want to know more? *You can view the detailed content of the blog through the related links. Please feel free to contact us for more information.

  • Server monitoring and network management tools

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[Blog] Acquisition of Multidimensional Data for Performance Data Analysis

Excellent rapid triage is possible! With Insight, the world of data expands.

Catchpoint's insight feature provides customers with the opportunity to collect insightful performance data for extensive analysis. In this blog, we will explain why this is important by providing several examples. Today, there are various variables around us, each playing a distinct role in measuring web performance. Among these, some are atomic or independent metrics, while others are aggregated or dependent metrics. [Contents] ■ Let's break down TTFB ■ What is Server-Timing? ■ Multi-faceted analysis made possible by Catchpoint's insight feature ■ Achieving better and faster triage with Catchpoint insights ■ Experience Catchpoint *For more details about the blog, you can view it through the related links. Please feel free to contact us for more information.

  • Other network tools

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[Blog] Reflecting on SLOconf 2022

The Catchpoint team introduces the main highlights of SLOconf2022 in their blog!

Did you attend the wonderful SLOconf held in May 2022? Over 60 presentations were conducted across four tracks, covering a variety of topics from the definition of SLO (Service Level Objectives) to the financial framework of error budgets. In this blog, we will introduce several key sessions and some that you may have overlooked. [Content] ■ SLOconf 2022: The Basics of SLO - Deep dive into everything SLO - Are SLOs for everyone? - Rising trends - Applying SLOs to business - Tips for SLOs *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

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[Blog] Catchpoint Selected as a Leading Vendor

In the DEJ report, Catchpoint is recognized as a leader in multiple fields!

Digital transformation (DX) has long been the foundation of forward-looking business and organizational strategies, but there has never been a time when its importance has been as high as it is today. In the digital age, placing innovative approaches to technology at the center of business is essential for reliability, influence, growth, and efficiency. However, to respond to the future needs of markets, customers, and employees, continuous effort and reevaluation are necessary. [Contents] ■ Increased urgency - Technology needs to be at the core of business strategy ■ DEJ emphasizes that Catchpoint is a leader in multiple fields ■ The importance of "visibility" and the changing definition *For more details about the blog, you can view it through the related link. Please feel free to contact us for more information.

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[Blog] The Importance of Teamwork in Catchpoint Technology

From requirement gathering to maintenance! Let's take a look at how typical features are developed.

Recently, I was talking to high school students who are summer interns at Catchpoint about what software engineering is. They are spending a week in each department of Catchpoint, and last week they were with the Catchpoint Technology Group. This article is aimed at students who, even when told they need to start thinking about going to college, have no idea what they want to do or what skills they need to apply to "real-world jobs." [Contents] - How the Catchpoint Technology Group works - How the Agile software development lifecycle functions - Let's take a look at how typical features are developed - Cheers! *For more details about the blog, you can view it through the related links. Please feel free to contact us for more information.

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[Blog] Rogers' outage will cost you more than you think.

To minimize damage! Here are some tips that IT professionals should consider.

On July 8, 2022, the Canadian telecommunications company Rogers Communications experienced a massive outage that affected most regions of Canada for about two days. There was a previous incident in 2021 that impacted wireless servers for several hours, so it was not entirely unprecedented. However, the scale and severity of this outage appear to cause far greater damage at first glance. [Contents] ■ What happened ■ Various impacts ■ Incalculable costs ■ Are you the next Rogers? ■ Summary *For detailed blog content, please refer to the related links. Feel free to contact us for more information.

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[Blog] Harnessing the "Power of Data" with Catchpoint

Explaining the four capabilities necessary for an effective observability solution!

For the past 25 years, I have been monitoring various digital devices, including networks, applications, and services, essentially continuing my quest to understand "when it is safe to cross the road." Crossing the road blindly is extremely dangerous. It depends on the number of data points available and whether that data is complete, meaning whether it is unprocessed RAW data obtained in real-time from reliable sources. Based on that information, you can determine "when" it is safe to cross the road. [Contents] ■ How our brains monitor when crossing busy roads ■ Four capabilities needed for effective observability solutions ■ Welcome to Catchpoint's observability solutions *For more details about the blog, you can view it through the related links. Please feel free to contact us for more information.

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[Blog] What Business Needs is a Resilient Internet

Ensure high internet resilience through observability!

One of the first things that surprised me when I joined Catchpoint five months ago was the chaos in the observability market. Almost every vendor is delivering a similar message regarding the assurance of excellent digital experiences for customers, employees, or both. Of course, it is important that such experiences are executed correctly, but in most cases, many of these solutions only help to confirm that a site is at best live and accessible to some users. [Content] ■ "The internet is supported by thin sticks and wires" ■ How observability solutions for enterprises achieve internet resilience ■ Achieving maturity in internet resilience *For more details on the blog content, you can view it through the related links. Please feel free to contact us for more information.

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[Blog] Enhancing Agency Employee Productivity through Monitoring End User Experience

Gain a detailed understanding of employees' digital experiences! We will introduce a case study from a major automobile insurance company!

In March 2020, many organizations quickly shifted to a remote work-centric way of operating. For many IT teams across various industries, this meant implementing large-scale emergency measures to ensure that employees could work efficiently from home. Fortunately, especially in the insurance industry, many companies already had remote workers, allowing them to navigate this transition successfully. However, several gaps have been exposed, particularly in monitoring end-user experience, highlighting the need for further IT investment. [Contents] ■ Challenges and Solutions ■ Results ■ Achieving performance monitoring of 4GLTE and 5G with Catchpoint, contributing to increased business productivity ■ VPN monitoring by Catchpoint *For more details on the blog content, please refer to the related links. Feel free to contact us for more information.

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[Blog] Digital Immunity and Internet Resilience

A wonderful conference in Orlando! Deeply resonating with Catchpoint's capabilities!

The world is gradually returning to normal. It was a conference I attended without almost any business trips for the first time in three years, and Gartner did not disappoint with its content. At the "Gartner IT Symposium//Xpo," thousands of participants from around the world gathered in Orlando, Florida, and everyone was likely as excited (and a little nervous) as I was to meet again in person. Gartner announces the "Gartner Identifies the Top 10 Strategic Technology Trends for 2023" every year, and in my opinion, these trends resonate deeply with Catchpoint's ability to make networks, websites, and applications more resilient for customers and employees. [Content Overview] - Industry turmoil surrounding observability - Why IPM solutions are necessary - Ensuring internet resilience across the entire internet stack *For more details on the blog, please refer to the related links. Feel free to contact us for more information.

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[Blog] DMARC VS SPF

To make the most of email authentication standards, we recommend using PowerDMARC's auditing features.

In this article, we will explain DMARC and SPF for those who are unable to keep up with the debate, helping you understand what they are and how they can be beneficial. SPF (Sender Policy Framework) allows you to cache a list of IP addresses that are authorized to send emails on behalf of your company. (RFC4408) On the other hand, DMARC specifies policies for emails that fail authentication and helps domain owners manage the strictness of the implemented security protocols. [Contents] - Is SPF sufficient, or is DMARC also necessary? - Can DMARC be implemented without DKIM? - DMARC vs SPF: Summary - Benefits of DMARC software solutions *You can view more details about the blog through the related links. For more information, please feel free to contact us.

  • Other information systems
  • Other network tools
  • Other analyses

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[Blog] Why is DMARC important?

Understand the benefits of DMARC! You can protect your brand's reputation and identity.

DMARC is a standard email authentication protocol that, when set up on top of existing SPF and DKIM records, helps verify whether either or both of the authentication checks have failed. DMARC helps protect outgoing emails and prevents spoofing and phishing attacks by rejecting messages that do not meet certain criteria. Additionally, mail servers can report messages received from other mail servers, assisting senders in resolving issues. This blog post explains the importance of DMARC and what you can do to implement it correctly for your domain. [Contents] ■ Why is DMARC important and why should your company use it? ■ Who can use DMARC? ■ How to set up a DMARC record for your domain? *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

  • Other information systems
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  • Other analyses

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[Blog] SPF Void Lookup

Various foolproof methods and practices can be implemented to ensure that the limit of two is not exceeded.

The current limit for SPF void lookups specified in the RFC is 2. This specification can be confirmed in RFC7208 (Section 11.1), which indicates that there is a limit on the number of allowed SPF void lookups per SPF check. Those reading this article may have encountered error messages when checking protocol processing or email DMARC report data. To better understand, let me explain what SPF void lookup is. [Contents] ■ What is SPF Void Lookup? ■ How can we avoid the limitations of SPF Void Lookup? *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

  • Other server related
  • Other security
  • Server monitoring and network management tools

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[Blog] What is a DNS AAAA Record?

Mapping a domain to IPv6! An introduction to why it is important and how to add it.

There are eight common types of DNS records, but this article focuses on the DNS AAAA record. This is a type of DNS record that helps browsers direct users to the appropriate web page on the internet. The AAAA record is similar to the A record, but the former is based on IPv6 while the latter is based on IPv4. By reading to the end, you will understand why the AAAA record is important for converting domain names to IP addresses and how to add an AAAA record. Please take a moment to read it. [Contents (Excerpt)] ■ What is a DNS AAAA record? ■ When is a DNS AAAA record used? ■ Benefits of using a DNS AAAA record *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.

  • Other security
  • Server monitoring and network management tools

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