[Blog] Enhancing Agency Employee Productivity through Monitoring End User Experience
Gain a detailed understanding of employees' digital experiences! We will introduce a case study from a major automobile insurance company!
In March 2020, many organizations quickly shifted to a remote work-centric way of operating. For many IT teams across various industries, this meant implementing large-scale emergency measures to ensure that employees could work efficiently from home. Fortunately, especially in the insurance industry, many companies already had remote workers, allowing them to navigate this transition successfully. However, several gaps have been exposed, particularly in monitoring end-user experience, highlighting the need for further IT investment. [Contents] ■ Challenges and Solutions ■ Results ■ Achieving performance monitoring of 4GLTE and 5G with Catchpoint, contributing to increased business productivity ■ VPN monitoring by Catchpoint *For more details on the blog content, please refer to the related links. Feel free to contact us for more information.
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