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In recent years, there has been a gradual increase in companies introducing reception tools for the purpose of improving operational efficiency and productivity. Additionally, the options for reception services in companies are becoming more diverse, and the advantages of unmanned reception, which can be operated at a lower cost compared to staffed reception, are being re-recognized. On the other hand, it is also true that challenges such as visitor management and flexibility in response are bottlenecks when transitioning from staffed reception to unmanned reception tools. For example, in the case of staffed reception, it is necessary for the reception staff to issue visitor passes each time. Companies may be concerned about the labor costs incurred for each reception. Therefore, this article introduces the challenges that can be addressed and the benefits related to the release of the visitor pass printing function of the iPad reception system, Smart at reception, which can achieve the reduction of management costs and labor associated with reception. *For more detailed content of the blog, please refer to the related links. For more information, please download the PDF or feel free to contact us.*

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As more companies in offices, hospitals, and stores consider wanting to "streamline reception operations" and "advance automation," there has been a rapid increase in companies looking into the implementation of reception systems. However, the overall costs necessary for implementation, including initial costs, monthly fees, and additional costs for optional features, can be difficult to discern, making it challenging for many to compare and evaluate their options. In this article, we will clearly explain the "cost range" that concerns companies when implementing reception systems, including a breakdown of initial and monthly costs, the differences between free and paid plans, and the benefits of utilizing each. Additionally, we will cover how to utilize subsidies and tips for keeping costs down, providing information that makes it easier for those feeling anxious about expenses to make informed decisions. *For more detailed content, please refer to the related links. For more information, feel free to download the PDF or contact us directly.*

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The hotel industry is facing serious challenges such as chronic labor shortages, the personalization of operations, and declining profitability due to dependence on OTAs (online travel agencies). Against this backdrop, "Hotel DX" is gaining attention. However, there is often a misunderstanding that "DX = mere IT implementation," and as a result, initiatives that capture the essence of DX are not progressing. In this article, we will clarify the correct definition of Hotel DX and its differences from digitalization, while explaining why DX is necessary in the hotel industry now, from both a social background and industry challenges perspective. Furthermore, we will comprehensively introduce the issues that can be resolved through DX implementation, the steps for implementation, key points for success, and how to choose specific tools and vendors. *For more detailed content of the blog, please refer to the related links. For more information, feel free to download the PDF or contact us.

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Are you feeling that the operations of the general affairs department are inefficient and reaching their limits? Do you not know where to start with DX (digital transformation)?" There are many inefficiencies lurking in general affairs operations, such as paper documents, personalized tasks, and unexpected responses. Against the backdrop of work style reforms and the promotion of telework, general affairs DX is gaining attention as a movement to fundamentally review these issues. This article systematically explains the definition of general affairs DX, reasons for its growing attention, steps for implementation, introduction of specific tools, and actual case studies. It also covers practical points, including tips for successful implementation, methods for internal penetration, and continuous improvement techniques. By reading this article, you should be able to clarify what your company needs to work on and take the first step towards concrete actions. *For more details about the blog, you can view it through the related links. For more information, please download the PDF or feel free to contact us.

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In the manufacturing industry, which is plagued by issues such as labor shortages, aging equipment, poor quality, and reliance on specific individuals, "Factory DX (Digital Transformation)" is currently receiving significant attention. However, many may have questions such as, "What does Factory DX entail?" "How is it different from a smart factory?" and "How should we prepare the necessary tools and personnel?" This article aims to provide a clear explanation of the basic definitions and objectives of Factory DX for those responsible for production sites and management considering the introduction of DX. It will outline the necessary steps for implementation, how to gather appropriate tools and personnel, and key points to avoid failure. *For more detailed information, please refer to the related links. For further inquiries, feel free to download the PDF or contact us.*

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Reception operations refer to the business processes that consistently handle visitor interactions, guidance, information management, internal notifications, and trouble resolution. While it is a crucial touchpoint that determines the first impression of a company or facility, the operations can easily become complicated, leading to issues such as dependency on specific individuals and variations in quality. Against this backdrop, there is an accelerating movement across various industries to standardize, streamline, and automate reception operations. Particularly in environments facing labor shortages, it is urgent to establish a system that maintains a consistent quality regardless of who is handling the reception. This article will explain practical methods for building reception operations. *For more details, you can view the related links. For further information, please feel free to download the PDF or contact us.*

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The reception duties at schools require a wide range of responses, from daily visitor interactions to events such as open campuses and information sessions. Handling reception with paper, phone, or email can be cumbersome, and managing and transferring information tends to become complicated. Additionally, issues like staff shortages and security risks cannot be overlooked. One solution that has garnered attention for addressing these challenges is the implementation of a "reception system." By utilizing advanced tools for unmanned responses, pre-bookings, and managing entry and exit records, it is expected that the efficiency of operations and the quality of visitor interactions will improve. This article clarifies the challenges faced by schools in reception management and explains the benefits of implementing a reception system, key points to consider during implementation, and specific systems in an easy-to-understand manner. We hope you find hints for creating an optimal reception environment through this article. *For more detailed information, please refer to the related links. For further details, feel free to download the PDF or contact us directly.*

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The reception duties, which can be considered the "face" of a company, are an important position that directly relates to the organization's reliability and brand image through visitor interactions and information management. However, the risks of compliance violations lurking within reception duties are often overlooked. For example, there are cases where personal information of visitors is handled carelessly or casual conversations lead to information leaks. If such violations come to light, it is undeniable that they could result in a loss of trust for the company, legal liabilities, and social criticism. This article will explain the basics and importance of compliance in reception duties under the theme of "Reception x Compliance," while systematically introducing common violation cases that occur on-site, specific rules to prevent them, and measures utilizing education and reception systems. *For more detailed content of the blog, please refer to the related links. For more information, feel free to download the PDF or contact us.*

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The hotel industry is currently facing challenges such as 'a shortage of staff,' 'difficulties in night-time operations,' and 'limitations in foreign language support.' In response to these issues, 'remote customer service' is gaining attention. This system allows guest interactions to be conducted through video calls, AI avatars, and chatbots without the need for front desk staff to be physically present. It enables a balance between labor reduction and service quality, and its implementation is progressing widely from urban areas to rural regions. This article comprehensively explains the definition and mechanism of remote customer service in hotels, the specific benefits of its implementation, the differences from other automation tools, and successful case studies. It is also useful for those who are unsure about where to start or which system would be suitable. Please take a look at this new 'form of hospitality' that supports the future of the industry until the end. *For more detailed information, you can view it through the related links. For further details, please download the PDF or feel free to contact us.

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In companies with multiple locations, reception duties often become personalized at each site, leading to inefficiencies and security risks. Human reception incurs labor costs and time expenses, and there can be variations in the quality of service, which may harm the visitor experience and the company's image. A solution that has garnered attention for addressing these challenges is the "Multi-Site Reception Management System." The effects gained from implementing such a system vary widely, including differences in deployment forms such as cloud-based or on-premises, as well as mechanisms that simultaneously enhance security, improve operational efficiency, and reduce manpower. This article will provide a detailed explanation of the challenges inherent in multi-site reception management, the features of the system, implementation steps, selection points, and specific tool comparisons and industry-specific usage examples. *For more detailed content, please refer to the related links. For further information, feel free to download the PDF or contact us.*

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Visitor reception is an important task that influences the first impression of companies and facilities. However, with the increasing demand for non-contact services and a shortage of personnel, there are more situations where traditional staffed reception cannot adequately respond. This is where "reception AI" is gaining attention. By utilizing technologies such as tablet devices, voice agents, and facial recognition, it is possible to automate visitor check-in, guidance, and notifications to staff, thereby achieving both operational efficiency and an improved customer experience. This article will explain the social background that has led to the attention on reception AI, the typical benefits gained from its implementation, and will also organize and clearly explain key features such as facial recognition, voice interaction, and multilingual support from the basics. *For more detailed information, please refer to the related links. For further inquiries, feel free to download the PDF or contact us directly.*

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Many companies are considering the introduction of "company reception tablets" aimed at improving the efficiency of visitor management and enhancing security. Traditional paper ledgers and human reception incur labor costs, and issues such as information sharing mistakes and the complexity of visitor management have become challenges. The solution to these problems is a reception system that uses tablets. This article will clearly explain the basic functions and benefits of company reception tablets, key points to check when implementing them, the differences between paid tools and DIY methods, how to integrate with systems like Slack and Teams, and common mistakes and their countermeasures during implementation, making it easy for first-time implementers to understand. Let's cover all the necessary knowledge in this one article to select a suitable reception tablet that fits your company's challenges and to avoid failures after implementation. *For detailed blog content, please refer to the related links. For more information, feel free to download the PDF or contact us.*

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"The cost of reception services is increasing year by year," and "Due to a shortage of personnel, it is difficult to maintain reception services." More companies are feeling these issues. Especially in offices operated by small teams or companies with multiple locations, reception duties are becoming a significant cause of labor costs and inefficiencies, and if left unaddressed, they could become a hindrance to management. In this article, we will introduce seven carefully selected methods to achieve cost reduction in reception services. We will broadly explain the benefits, points to consider, and case studies of solutions that are being actively implemented, such as unmanned reception systems, cloud-based management systems, and AI chatbots. *For more details, you can view the related links. For further information, please feel free to download the PDF or contact us.

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Responding to visitors from external sources in offices, factories, and medical institutions is an important issue in terms of both security and operational efficiency. Traditional paper records and verbal reception have limitations in the accuracy of entry and exit records and the management effort, and there are undeniable risks such as information leaks and unauthorized intrusions. Against this backdrop, interest in "Visitor Management Systems" that can digitally manage visitor entry and exit information is increasing. This article comprehensively explains the basic overview of visitor management systems, specific functions, benefits of implementation, and even case studies. To clearly introduce the effects of system implementation and how to choose the most suitable option for your company, the content is designed to be easily understandable, even for those considering implementation for the first time. *For more detailed information, please refer to the related links. For further details, you can download the PDF or feel free to contact us.

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Many local governments are promoting the introduction of reception systems to improve the efficiency of counter services and enhance resident services. This decision is driven by various challenges, including a decrease in the number of staff, the diversification of visitors, and an increasing interest in contactless services due to infection control measures. In this context, advanced systems that enable features such as automatic ticket issuance, online reservations, and integration with resident portals are gaining attention. This article provides a comprehensive explanation of the reception system "Smart at reception" series offered by M-SOLUTIONS, covering the overview of reception systems in local governments, the background for their introduction, types and functions of the systems, key points for selection, implementation flow, and actual case studies of implementation. *For more detailed information, please refer to the related links. For further details, you can download the PDF or feel free to contact us.*

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Amid ongoing labor shortages, an increasing number of accommodation facilities are introducing "unmanned fronts" aimed at streamlining reception tasks and enabling contactless interactions. This approach is particularly gaining attention in small to medium-sized hotels with limited staff, as it offers a means to achieve both cost reduction and operational efficiency. However, implementing automation is not simply a matter of blindly adopting a system. There are numerous factors to consider, including the check-in process, key handover methods, criteria for selecting systems, and even legal requirements. This article aims to clearly explain what an "unmanned front" is, the steps for implementation, the types of necessary systems, and how to utilize subsidies, using examples of successful implementations, targeting hotel operators and facility managers. We encourage you to read to the end as a step towards envisioning a successful implementation. *For more detailed information, please refer to the related links. For further inquiries, feel free to download the PDF or contact us directly.*

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The iPad-based reception system "Smart at reception" has released a version specifically tailored for factory receptions, named "Smart at reception for FACTORY." Maintaining the user-friendliness of "Smart at reception," it incorporates various functions required in factories. This reduces the operational burden of factories that have many clients coming and going, and also achieves a reduction in labor costs. This article will provide a detailed introduction to "Smart at reception for FACTORY." *For more details, you can view the related links. For further information, please download the PDF or feel free to contact us.*

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More companies are re-evaluating the security measures at their reception areas as part of their office and facility safety strategies. In particular, the introduction of reception systems is gaining attention as an effective means to address risks such as unauthorized intrusions and information leaks. However, many may have questions such as "What level of functionality is necessary?" and "Is it really effective?" In this article, we will outline the overall picture of the security features included in reception systems, discuss the risks that can be mitigated, the checkpoints to consider during implementation, and provide actual case studies of implementation. By specifically introducing how much safety can be enhanced through cloud integration and collaboration with physical security, we hope to clarify how to design reception security that is suitable for your company. Please be sure to read to the end. *For more detailed information about the blog, you can view it through the related links. For further inquiries, please feel free to contact us.

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As the labor shortage becomes more serious, there is a rapidly increasing focus on "unmanned customer service" in the retail and service industries. The reduction of personnel in stores is not only about cutting labor costs but also contributes to maintaining the quality of customer service, improving operational efficiency, and serves as a measure against infectious diseases. However, there are still few people who accurately understand what "unmanned customer service" specifically entails, what tools and implementation methods are available, and what the advantages, disadvantages, and challenges are when actually introducing it. This article will clearly explain what "unmanned customer service" is, as well as the effects and concerns that can be gained from its implementation, the types of tools that should be selected, and examples of implementation by industry. If you are considering the introduction of unmanned customer service or are interested in the latest customer service technology, please read through to the end. *For more detailed content of the blog, you can view it through the related links. For more information, feel free to contact us.

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In today's world, where labor shortages are becoming increasingly serious, the efficiency of operating stores and facilities has become an urgent issue. Particularly in the service industry, while securing staff is becoming difficult, providing high-quality service to customers is essential. This is where "unmanned service systems" are gaining attention. In this article, we will introduce four unmanned service systems that are currently highly regarded in the market. We will provide a detailed explanation of each system's features, strengths, and implementation effects, so those considering adoption should definitely use this as a reference. *For more detailed information, please refer to the related links. Feel free to contact us for further inquiries.*

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The reception duties that influence a company's first impression. However, traditional staffed receptions face many challenges related to labor costs and security, and the inefficiency of taking time to respond is also evident. The demands on reception, such as visitor management, infection control measures, and BCP (business continuity planning) compliance, are increasing year by year. In this context, the "corporate reception system" utilizing tablets and facial recognition is gaining attention. It allows for smooth operations even without staff, leading to increased efficiency in reception duties, enhanced security, and improved corporate image. This article explains the basic knowledge of corporate reception systems, the benefits of implementation, case studies, and key points for successful selection, while also introducing appropriate usage methods tailored to different industries and company sizes. For those looking to reevaluate their reception duties or promote DX (digital transformation), this content is packed with practical tips, so please take a look. *For detailed blog content, you can view it through the related links. For more information, feel free to contact us.

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In recent years, the reception operations of companies have rapidly digitalized, accelerating the transition from traditional human interaction to unmanned and tablet-based solutions. Various social factors, such as labor shortages, infection control measures, and the increasing demand for operational efficiency, are behind this trend. However, even though "reception systems" can be broadly categorized, the types, implementation forms, and functions vary widely, making it difficult for newcomers to envision them. This article aims to provide a systematic and easy-to-understand explanation for those considering the introduction of a reception system, starting from the basics of "what is a reception system," to representative functions, implementation benefits, the actual usage flow, and points to be cautious about. By the time you finish reading this article, even if you are hearing about this for the first time, you should be able to have a framework for deciding whether or not to implement it within your organization. *For more detailed content of the blog, please refer to the related links. Feel free to contact us for more information.

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Are you facing the following challenges when considering a cloud PBX? - Considering the abolition of fixed telephones for the introduction of free address - Although there is a prospect of operating with a cloud PBX, a fixed telephone remains at the reception - Want to know about reception systems that can be integrated with cloud PBX These challenges can be resolved through the integration of cloud PBX and unmanned reception systems. This article explains the basic knowledge of cloud PBX and unmanned reception systems, methods of integration, benefits of integration, and recommended products. Please read until the end. *You can view detailed content of the blog through the related links. For more information, feel free to contact us.

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Are you facing these challenges in your reception operations? - Rising labor costs make it difficult to allocate sufficient staff to stores or facilities. - You want to assign specialized staff to the sales floor, but there is a shortage of personnel. - You want to extend reception hours, but hiring is lagging behind. - The reception area is far from the work location, making movement cumbersome. - Implementing a specialized reception system requires setting up lines, which is cumbersome. - You want to introduce a remote customer service and guidance system in-house. To address these challenges, M-SOLUTIONS Inc. has released a new service, the cloud-based reception system "Smart at reception," utilizing iPads. This will streamline reception and customer service operations, alleviating issues related to labor shortages and costs. If you are interested, please check it out. *You can view detailed content on the blog through the related link. For more information, feel free to contact us.

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As the digitalization of offices progresses, more companies are considering the transition from traditional telephone reception to digital reception systems. The reception area can be considered the "face of the office," but while many may want to implement a "trustworthy system," they also feel the need to "keep costs and effort to a minimum." Therefore, this article will explain key points to keep in mind for those looking for a simple and inexpensive reception system. *For more details, please refer to the related links. Feel free to contact us for more information.*

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Many people may have the same concern: they want to implement a reception system but don't know where to start... Reception systems are being adopted by many companies to facilitate visitor management, improve operational efficiency, reduce costs, and enhance security. In this article, we will provide a detailed explanation of the steps to implement a reception system, including pricing, features, recommended products by industry, and operational points after implementation. If you are considering introducing a reception system, please use this as a reference. *You can view the detailed content of the blog through the related links. For more information, feel free to contact us.*

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The wave of DX (Digital Transformation) is sweeping across various industries. However, in the entry procedures for factories and logistics centers, paper-based analog management is still the mainstream, and inefficient operations are a challenge. This article introduces specific methods to solve the challenges in the entry procedures of factories and logistics centers and promote digitalization. In particular, it will provide valuable information for those in charge at companies aiming to improve the efficiency and safety of entry procedures in factories and logistics centers. *For more details, you can view the related links. Please feel free to contact us for more information.

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Customers visiting the factory "The reception at the factory always takes time due to procedures and is congested..." Factory reception staff "The visitor registration process is cumbersome..." Factory on-site staff "Every time a visitor comes, we have to go back and forth to the site..." Have you felt these challenges at the factory reception? This is a challenge faced by many companies that own factories, and it can be resolved with an advanced reception system. In this article, we will broadly explain the importance and challenges of factory reception, and how advanced reception systems can address these issues. *For more details, please refer to the related links. Feel free to contact us for more information.*

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Due to the aging of PBX systems and the review of telephone environments within offices, more companies are transitioning from on-premises PBX to cloud PBX. There are various cloud PBX services available, one of which, UniTalk, enables external calls using the company's fixed phone number from devices compatible with Microsoft Teams (hereinafter referred to as Teams). *For more details, you can view the blog through the related link. Please feel free to contact us for more information.

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Smart at reception, provided by M-SOLUTIONS Inc., streamlines reception operations for offices and facilities and has integrated with kintone (provided by Cybozu, Inc.), which allows users to create business applications without coding. This integration enables the utilization of reception history data from Smart at reception within kintone. This article explains how Smart at reception and kintone are integrated and the benefits of this collaboration. *For more details, please refer to the related links. Feel free to contact us for more information.*

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I believe that many companies have introduced Microsoft Teams to improve work efficiency, triggered by "work style reform" and "improvement of work-life balance." After the COVID-19 pandemic, online communication and telework have become widely adopted, but on the other hand, I hear discussions about Teams not being well-established within companies and its utilization not progressing. If the use of Microsoft Teams is incorporated into the flow of daily operations, it is expected that opportunities to use Teams will increase. In this article, I will explain the integration features of the unmanned reception system "Smart at reception" and Microsoft Teams from that perspective. *You can view the detailed content of the blog through the related links. For more information, please feel free to contact us.*

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The video call feature of "Smart at reception" uses Microsoft Teams or FaceTime. Since it is a video call via the app (Microsoft Teams or FaceTime), there is no need for a separate phone service contract, and the call is free of charge, allowing video calls to connect customers at the reception with the office. When using the video call feature, you can also use text notifications to the person in charge at the destination (notifications via chat tools or email). *You can view the detailed content of the blog through the related link. For more information, please feel free to contact us.

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We would like to introduce a case study where the reception system "Smart at reception" was implemented at San-ei Co., Ltd., which is engaged in publishing businesses such as automobile magazines and fashion magazines. During the COVID-19 pandemic, as telecommuting became established and the reduction of office size and the promotion of free address systems progressed, approximately 30 fixed telephones were abolished. In response to the challenge of losing the internal phone function at the reception, this system, which can be linked with UniTalk, was adopted. When visitors check in using an iPad, the Teams app of the responsible department members rings simultaneously through UniTalk, allowing reception operations to be carried out smoothly even in a free address environment. [Case Overview] ■ Challenges - Reception response after the abolition of fixed telephones due to the implementation of free address systems - The issue of delivery personnel and suppliers being unable to contact employees directly ■ Key Factors for Implementation - Capability to link with UniTalk - Installation completed simply by preparing an iPad without the need for construction - Reliability as a SoftBank-related company *For more details, please refer to the related links or feel free to contact us.

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We would like to introduce a case study of the implementation of the reception system "Smart at reception" at Kagome Co., Ltd., which is working to address various social issues through food. With the transition to a cloud-based PBX, the existing reception system became incompatible, prompting the consideration of a new reception system. This system was chosen as it met the three requirements: "mobile phone compatibility," "cloud service," and "easy installation." Two units were installed at the Nagoya headquarters and one unit at the Tokyo headquarters, operated using iPads with LTE connections. Previously, complex setup tasks were required using dedicated computers and USB memory, but with cloud management, remote configuration changes became possible, significantly reducing the workload. 【Case Overview】 ■Challenges - Transition to a reception system compatible with cloud PBX - Operational burden of configuration changes across multiple locations ■Deciding Factors for Implementation - Easy installation without the need for construction; can be used simply by placing it *For more details, please refer to the related links or feel free to contact us.

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We would like to introduce a case study of the implementation of the reception system "Smart at reception" at TKC Corporation, which provides information services to accounting firms and local public organizations. Amid the push for telework during the COVID-19 pandemic, it became necessary to review the main and reception phone lines, which could only be handled via fixed phones. We combined the cloud PBX "ConnecTalk" with this system and implemented it simultaneously across 62 locations nationwide. When visitors perform reception operations on an iPad, they are directly connected to the responsible person's smartphone via "ConnecTalk," eliminating the hassle of relaying calls. The ability to remotely maintain settings for all locations from a cloud management screen has also been highly praised. [Case Overview] ■ Challenges - The reception system's reliance on fixed phones hindered the promotion of telework. - Operational burden of managing reception settings for nationwide locations individually. ■ Results - Successfully eliminated the hassle of relaying calls. - Achieved reception support that is not bound by location. *For more details, please refer to the related links or feel free to contact us.

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I believe there are quite a few companies considering the introduction of an unmanned reception system for the purpose of business improvement. In that case, it would be important to confirm whether it can be integrated with the groupware you are currently using. This time, we will introduce the integration features with Microsoft 365 from Microsoft. *You can view the detailed content of the blog through the related link. For more information, please download the PDF or feel free to contact us.*

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In recent years, groupware equipped with the necessary tools for business has been increasingly moving to the cloud. Companies considering the introduction of new groupware, as well as those looking to replace their existing systems, are likely concerned about the integration with other systems they use internally. This time, we will introduce the features of the unmanned reception system "Smart at reception" from the perspective of its integration with Google’s cloud-based groupware "Google Workspace." *For more detailed information, please refer to the related links. For further details, you can download the PDF or feel free to contact us.*

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In recent years, the way we work and how we interact with customers have been reevaluated, and the number of visits has also decreased. What used to be primarily conducted face-to-face has shifted online, and while some tasks can now be completed more quickly, there are likely many companies that find themselves confused by new systems and situations. Therefore, this time we will focus on telephone reception and reception systems, explaining each in detail. *For more detailed content of the blog, you can view it through the related links. For more information, please download the PDF or feel free to contact us.*

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The reception system "Smart at reception" allows visitors to either scan a QR code they received in advance with an iPad or select their destination. This will display a screen to notify the responsible person of their arrival. There are two methods to inform the responsible person of the visitor's arrival: "call," where the visitor speaks directly with the responsible person, and "notification," which can be done via email or chat tools. Smart at reception supports both calls and notifications, and it is also possible to perform both simultaneously. In either case, the visitor simply needs to press the "call" or "notify" button on the displayed screen. *For more details, you can view the related links on the blog. For further information, please download the PDF or feel free to contact us.*

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Recently, an increasing number of companies are introducing non-contact reception systems as part of their infection control measures, leading to the automation of office receptions. Office visits can be either by appointment or without an appointment, but the unmanned reception system "Smart at reception," which uses an iPad, accommodates both types of visits. *For more details, you can view the blog through the related link. For further information, please download the PDF or feel free to contact us.*

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We want to implement a reception system in our company. However, the existing cloud-based reception systems do not have the features we desire. Is there a reception system that can be flexibly developed and customized? Do you have similar concerns? Cloud services are designed to be used by multiple customers for a single service. Therefore, you generally have to use the features that are provided. However, this may result in insufficient functionality that does not fit your company's reception operations. M-SOLUTIONS offers Smart at reception as a reception system, but we are also a company that conducts system development (SI). Since we excel in system development, we continuously add features to Smart at reception according to our customers' requests. *You can view the detailed content of the blog through the related links. For more information, please download the PDF or feel free to contact us.

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This article provides key points for selecting a reception system aimed at those belonging to large corporations. You can learn about which reception systems are recommended for large companies. If you are a representative from a large corporation considering a reception system, please take a look. *For more detailed content of the blog, you can view it through the related links. For more information, please download the PDF or feel free to contact us.

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By implementing Dialpad, it becomes possible to make phone calls from various devices such as iPads and PCs. You can eliminate fixed phones from the office and handle external calls anytime and anywhere. However, a challenge when introducing Dialpad is the reception phone. Because of the reception phone, there arises a need to keep the fixed phone. In this article, we will introduce a reception system that can serve as a substitute for the reception phone and can be integrated with Dialpad, aimed at those considering or already implementing Dialpad. *For more detailed content of the blog, you can view it through the related links. For more information, please download the PDF or feel free to contact us.*

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Universities and vocational schools have more students than elementary, junior high, and high schools, so they have larger campuses and multiple buildings. Professors and lecturers move around the campus for each class, which can make it difficult for those who want to visit them to catch them. This article provides methods for those managing universities and vocational schools to facilitate smooth communication with professors and lecturers. *For more detailed information, please refer to the related links. For further details, you can download the PDF or feel free to contact us.*

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Are you a representative managing a mass retailer or retail store facing the following customer service challenges? - A customer visited the store and seemed to have questions about a product, but the employee was absent from the sales floor due to other duties. The customer gave up and left the store, resulting in a lost sales opportunity. - Although the employee was able to assist the customer, they lacked specialized knowledge about the products and could not guide the customer to a purchase. - Employees frequently move between the sales floor, register, back office, and other areas, which puts a burden on them. Customer service is a crucial task that involves providing the optimal products based on customer needs. However, the work of store employees is not limited to customer service alone. They often handle various tasks, including back office management, administrative work, and register duties. *For more details, you can view the blog through the related link. For further information, please download the PDF or feel free to contact us.*

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