A comprehensive explanation of the importance and challenges of factory reception, and how reception systems can address these issues.
Customers coming to the factory "The reception at the factory always takes time due to procedures and is congested..." Reception staff at the factory "The visitor registration process is quite cumbersome..." On-site staff at the factory "Every time a visitor comes, we have to go back and forth to the site..." Have you felt these kinds of challenges at the factory reception? This is a common issue faced by many companies with factories, and it can be resolved with a reception system. In this article, we will broadly explain the importance and challenges of factory reception, and how a reception system can solve these issues. *For more details about the blog, please refer to the related links. Feel free to contact us for more information.*
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Our company, founded in 2000 as part of the SoftBank Group, is a software development firm specializing in system integration, product development, and public sector solutions. As a pioneer in kintone-based development, we provide a wide range of system solutions tailored to our clients’ needs. Our iPad-based reception system, “Smart at reception,” has been widely adopted by major enterprises. It has earned an average user rating of 4.2 or higher on ITreview, a leading IT and SaaS comparison platform, and has continuously received the ITreview Grid Award for its outstanding performance and customer satisfaction. In the kintone domain, we have completed over 1,400 system implementations and were honored with the CYBOZU AWARD for three consecutive years in the SI category. In addition, we received the Sales Advisor of the Year Award in 2020, reflecting our strong technical expertise and commitment to customer success.