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  3. M-SOLUTIONS
Information and Communications
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M-SOLUTIONS

addressTokyo/Toshima-ku/17th Floor, Shinjuku East Side Square, 6-27-30 Shinjuku
phone03-6892-3070
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last updated:Apr 01, 2026
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  • Products/Services(88)
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M-SOLUTIONS Company Overview

Smooth reception for manufacturing sites — start your factory DX with Smart at reception.

Our company, founded in 2000 as part of the SoftBank Group, is a software development firm specializing in system integration, product development, and public sector solutions. As a pioneer in kintone-based development, we provide a wide range of system solutions tailored to our clients’ needs. Our iPad-based reception system, “Smart at reception,” has been widely adopted by major enterprises. It has earned an average user rating of 4.2 or higher on ITreview, a leading IT and SaaS comparison platform, and has continuously received the ITreview Grid Award for its outstanding performance and customer satisfaction. In the kintone domain, we have completed over 1,400 system implementations and were honored with the CYBOZU AWARD for three consecutive years in the SI category. In addition, we received the Sales Advisor of the Year Award in 2020, reflecting our strong technical expertise and commitment to customer success.

Business Activities

Our Services <Reception Systems> •Smart at reception – For offices •Smart at reception for FACTORY – For manufacturing sites and factories •Smart at reception OneTouch – For retail stores <System Development> •kintone customization and development •Mobile application development •Web system development <kintone Solutions> •Sales of Smart at Series plugins and integration services for kintone

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Products/Services (88)

Factory Reception DX Case Study | Transitioning Visitor Management for 200,000 Annual Visitors from Paper Ledger to Digital product image
Factory Reception DX Case Study | Transitioning Visitor Management for 200,000 Annual Visitors from Paper Ledger to Digital
Reception DX Case Study | Achieving Free Address Reception through Teams Notifications product image
Reception DX Case Study | Achieving Free Address Reception through Teams Notifications
Reception DX Case Study | Reducing Management Burden through Reception Renewal Accompanying Cloud PBX Migration product image
Reception DX Case Study | Reducing Management Burden through Reception Renewal Accompanying Cloud PBX Migration
Reception DX Case Study | Simultaneous Implementation at 62 Locations Nationwide and Removal of Landlines product image
Reception DX Case Study | Simultaneous Implementation at 62 Locations Nationwide and Removal of Landlines

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catalog(6)

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Security measures starting from the reception: iPad reception system for factories.

Security measures starting from the reception: iPad reception system for factories.

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Benefits of Implementing a Reception System

Benefits of Implementing a Reception System

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Case Studies of the iPad Reception System "Smart at Reception"

Case Studies of the iPad Reception System "Smart at Reception"

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"Smart at reception" - The reception system chosen by large corporations.

"Smart at reception" - The reception system chosen by large corporations.

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news(1)

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[Safety Confirmation] It is possible to know "who is remaining" at the factory. BCP measures realized through the iPad reception system.

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In the context of BCP measures at factories, do you have any concerns like these? "I am not confident that I can quickly grasp where visitors and partner companies are when a disaster like an earthquake occurs." "It is difficult to instantly confirm who is remaining inside the building during an emergency." "If the network goes down, won't the cloud system become unusable?" In disaster-prone Japan, confirming the safety of individuals is extremely important. In such situations, we want to establish a system that allows us to quickly and accurately gather information, but during a disaster, electricity and internet connections may become unavailable. Therefore, this time we will introduce a system using an iPad reception system that can be operated with peace of mind even during such emergencies. You can check the detailed information through the link below. Please take a look.

Sep 01, 2026

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Detailed information

Company name M-SOLUTIONS
Contact addresspostalcode 171-0021 Tokyo/ Toshima-ku/ 17th Floor, Shinjuku East Side Square, 6-27-30 ShinjukuView on map TEL:03-6892-3070 FAX:03-6892-3926
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