三重リコピー株式会社 List of Products and Services

Introduction of a web conferencing system connecting multiple locations within Mie Prefecture M Company, an automobile sales company in Tsu City, Mie Prefecture The company was conducting various meetings at its headquarters with people gathering from 16 locations within Mie Prefecture, but they were considering the introduction of a web conferencing system to reduce travel time and costs. 【Case Overview】 ■Challenges - Introduction of a web conferencing system connecting multiple locations - Some locations had weak network environments ■Proposal Details - Proposed a suitable web conferencing system - Conducted LAN (wired and wireless) construction at each location and supported remote technical consultations - Provided comprehensive support for the establishment of the web conferencing system, including the improvement of the network environment.

• Other operation management software

Our company provides customer support services such as "Network Support/Computer Installation Package." Network Support involves conducting an environmental survey, followed by support for the installation and maintenance of networks and servers. In the event of a problem, our technicians will visit the customer's location to respond quickly. Additionally, our "Computer Installation Package," where our technicians visit to handle everything from delivery to various settings, is recommended for those who want to implement computers in bulk at their company. 【Features】 <Network Support> ■ Support for the installation and maintenance of networks and servers after an environmental survey ■ Our technicians will visit the customer's location to respond quickly ■ Support fees can be contracted as an annual lump-sum payment *For more details, please refer to the related links or feel free to contact us.

• CTI Support Center

Our company provides customer support such as "hardware maintenance/system support." As part of hardware maintenance, we offer maintenance services performed by our in-house staff. We also support regular inspections (on-site and remote) to prevent failures before they occur. In addition, we provide a wide range of support from setting up computers, tablets, and smartphones in the office to configuring and providing operational guidance for various applications, all handled by staff with specialized knowledge. 【Supported Items】 ■ Ricoh products (multifunction printers, copiers, printers, FAX, etc.) ■ Network cameras, webcams, LED lighting, earthquake-resistant fixtures ■ Epson laser printers ■ Epson inkjet printers (in-store repairs only) ■ Multifunction printer support services *excluding certain models *For more details, please refer to the related links or feel free to contact us.

• CTI Support Center

We would like to introduce a case study of the implementation of network cameras to clarify multiple issues occurring on-site for a fisheries company. The company was exploring methods to address several problems arising at remote locations, such as measures against unauthorized intruders on the premises of the fishing port and verifying the processing steps of products in the factory. They installed several security cameras and recording devices at both the factory and the fishing port. As a result, the work processes are now recorded, allowing for the identification of the causes of mistakes afterward. [Case Overview (Partial)] ■Challenges - Measures against unauthorized intruders on the premises of the fishing port - Verification of the processing steps of products in the factory ■Proposal - Installation of several security cameras and recording devices at both the factory and the fishing port - Selection of salt damage-resistant models for the cameras *For more details, please refer to the related links or feel free to contact us.

• Surveillance Camera System

To utilize for company tours and technical training, we would like to introduce a case where network cameras were installed in the factory of an electrical equipment manufacturer. The client wants to show visitors the flow of production in the factory, but there are dangerous areas and confidential locations, so they are contemplating how to proceed. They have also expressed concerns about safety management and training methods for employees within the factory. As a solution to multiple challenges, several network cameras were installed in the factory. This has made it easier to check dangerous areas and ensure the safety of on-site personnel. [Case Overview (Partial)] ■ Challenges - They want to show the flow of production in the factory, but are unsure how to proceed due to dangerous areas and confidential locations. - They are struggling with safety management and training methods for employees within the factory. ■ Proposal - Install several network cameras in the factory. - Set up large monitors along the customer guidance route. *For more details, please refer to the related links or feel free to contact us.

• Surveillance Camera System

We would like to introduce a case where we provided a comprehensive proposal for the digitization of documents, including operational methods, to a public interest corporation. We started with a thorough hearing of the flow, volume, and timing of document generation, established rules for digitization during scanning, and proposed an operational method that allows for immediate searching of necessary information. As a result, the time spent on post-processing after scanning and the difficulty in quickly locating stored documents were significantly improved. [Case Overview (Partial)] ■Challenges - The digitization (storage and sorting) of a large volume of documents was taking an enormous amount of time and effort. ■Proposal - Established rules for digitization during scanning and proposed an operational method that allows for immediate searching of necessary information. - Selected a document distribution system and a document management system as tools. *For more details, please refer to the related links or feel free to contact us.

• Document and Data Management

We would like to introduce a case where we supported the introduction of a suitable multifunction printer for a construction company. The company was using a small multifunction printer but was dissatisfied with the output speed and running costs, and was considering replacing it with a new model. We proposed a multifunction printer known for its output speed and running costs. By integrating with the cloud, we also achieved paperless reception of faxes. 【Case Overview】 ■Challenges - The company was using a small multifunction printer but was dissatisfied with the output speed and running costs. ■Proposal - We proposed a multifunction printer from Ricoh, known for its output speed and running costs. - By integrating with the cloud, we also achieved paperless reception of faxes. ■Results - The time previously spent on the multifunction printer has been significantly reduced. *For more details, please refer to the related links or feel free to contact us.

• Multifunction printer

We would like to introduce a case study of a car sales company located in Tsu City, Mie Prefecture, that implemented a web conferencing system to connect multiple locations within the prefecture. The company was conducting various meetings at its headquarters with personnel gathered from 16 locations within Mie Prefecture, but was considering the introduction of a web conferencing system to reduce travel time and costs. We proposed an appropriate web conferencing system from several candidates. Our company carried out the LAN construction at each location and also supported remote technical consultations. We took care of the overall setup of the web conferencing system, including the improvement of the network environment. 【Case Overview】 ■Challenges - Implementation of a web conferencing system to connect multiple locations - Some locations had weak network environments ■Proposal Details - Proposed a suitable web conferencing system - Conducted LAN (wired and wireless) construction at each location and supported remote technical consultations - Managed the overall setup of the web conferencing system, including the improvement of the network environment *For more details, please refer to the related links or feel free to contact us.

• Other operation management software

We would like to introduce a case where we supported a maritime passenger transport company's website to become smartphone-first. We proposed DS Brand's "Smart Blog," which can be used with confidence even by beginners. The intuitive operation and the automatic generation of a smartphone site simply by creating a PC site were key factors. As a result, the website became very easy to read and use, and updating tasks became simple. We were able to share the tasks that had previously been handled by one knowledgeable person. 【Case Overview】 ■Challenges - We wanted the website to be comfortably viewable on smartphones. - We wanted to utilize the website more as a communication tool. ■Proposal - We proposed DS Brand's "Smart Blog," which can be confidently used by beginners. ■Results - The website became very easy to read and use. - Updating tasks became simple, allowing for the sharing of work that had been done by one person. *For more details, please refer to the related links or feel free to contact us.

• Other information systems

We would like to introduce a case where our company supported the procurement and operation of one computer per student for elementary and junior high school students. In addition to the procurement and installation of equipment, we also conducted training sessions for staff, as well as after-support and maintenance in a comprehensive manner. As a result, we received positive feedback regarding the smooth introduction of a large number of tablets, and we were able to support the additional procurement of approximately 3,700 units in the summer of 2020 and about 2,800 units in the fall. 【Case Overview】 ■Challenges - There was a need to procure and operate one computer per student for elementary and junior high school students. ■Proposal - Conducted comprehensive training sessions for staff, as well as after-support and maintenance. ■Results - Supported the additional procurement of approximately 3,700 units in the summer of 2020 and about 2,800 units in the fall. *For more details, please refer to the related links or feel free to contact us.

• Other network tools

We would like to introduce a case where a Wi-Fi environment was established to connect users and their families at a care house dedicated to nursing care. The facility had prohibited visits for users as a measure against the COVID-19 pandemic, but considered the introduction of an "online visitation system" as part of care for users and their families. Using the existing LAN cables, we installed a PoE passthrough compatible access point. This allowed us to establish a Wi-Fi environment without the need for costly and time-consuming electrical or LAN construction work. [Case Overview] ■ Challenges - Consideration of the introduction of an "online visitation system" - Need to prepare the network environment before system implementation ■ Proposal - Installation of access points using existing LAN cables - Establishment of a Wi-Fi environment without the need for costly and time-consuming electrical or LAN construction *For more details, please refer to the related links or feel free to contact us.

• LAN construction and wiring work

The introduction of the Ministry of Health, Labour and Welfare's scientific nursing care database "CHASE" has become urgent. We would like to introduce a case where business improvements were made for home care service providers. We proposed the introduction of Wiseman's nursing care system and promoted the use of iPads, with each helper having one, which enabled the prevention of record omissions and improved operational efficiency. After the implementation, we received feedback that it became possible to input and share observations during visits on the spot, minimizing the loss of handwritten notes and communication oversights. [Case Overview (Partial)] ■ Challenges - The introduction of a new nursing care system had become urgent. ■ Proposal Details - Introduction of Wiseman's nursing care system - Promotion of iPad use, with each helper having one *For more details, please refer to the related links or feel free to contact us.

• Other information systems

As a measure to avoid the risk of COVID-19 infection, we would like to introduce a case of business improvement for a machinery manufacturing company that faced the challenge of quickly establishing a telework and remote work environment. We built an external VPN connection environment and planned to integrate the company's internal telephone system with smartphones for smoother phone support. Additionally, we proposed device management, application approval, and attendance management operations, allowing the company to implement a system for tracking employee work styles. 【Case Overview】 ■Challenges - Quickly establish a telework and remote work environment - Need for communication methods both internally and externally, attendance management for employees, and security measures for laptops taken outside the office, as well as PC log management ■Proposal Details - Proposal for network infrastructure - Smooth customer support through the integration of mobile devices - Proposal for device management, application approval, and attendance management operations *For more details, please refer to the related links or feel free to contact us.

• LAN construction and wiring work

We provide "OA solutions" that lead to business improvements. For customers who are unsure about which office equipment to choose from the many available options, we offer consistent support from selecting, introducing, and maintaining office equipment tailored to their business needs. Additionally, we can also take care of office furniture and layout. We also handle LAN installations during relocations or layout changes, so please feel free to consult us when setting up your new office. 【Products We Handle (Partial)】 ■ Multifunction printers ■ Copiers ■ Printers ■ Computers ■ Laptops *For more details, please refer to the related links or feel free to contact us.

• Office furniture

We provide appropriate IT solutions for "product management/accounting operations." For product management, we propose sales, purchasing, and inventory management software tailored to your industry, and we also offer the necessary servers and network connections for implementation as a complete package. For accounting operations, we suggest software suitable for your business from a variety of accounting and payroll software options. We also have software specialized for specific industries, such as construction and public corporations. 【If you have these concerns】 ■ I want to do something about handwritten invoices and delivery notes. ■ I want to create sales analysis materials in a short time. ■ I want to reduce the burden on clerks who create ledgers by hand. ■ I want to reduce accounting operations during year-end adjustments. *For more details, please refer to the related links or feel free to contact us.

• Other information systems

Our company provides appropriate IT solutions for "automation and efficiency of desk work/employee management." We propose various RPA tools and BI tools to customers considering the automation and efficiency of office operations to realize diverse working styles. Additionally, regarding employee management, we suggest the introduction of a time recorder that allows attendance management on computers, which can also be integrated with various payroll software, preventing transcription and input errors. 【For concerns like these】 ■ We want to improve efficiency in administrative tasks to promote work style reform. ■ We want to implement information analysis tools in the corporate planning department. ■ We want to accurately manage attendance and departure times. ■ We want to integrate attendance and payroll software. *For more details, please refer to the related links or feel free to contact us.

• Other core systems

We provide appropriate IT solutions for "security/internal data sharing and information communication." Regarding security, we implement antivirus measures and establish firewalls. Software updates can also be processed collectively by our company. Additionally, for internal data sharing and information communication, we set up file servers to enable data sharing within the company. It is also possible to manage access rights for certain data. [For concerns like these] ■ I want to protect computers and servers from viruses. ■ I want to prevent information leakage from the internal network. ■ I want to enable data sharing within the company. ■ I want to deepen communication within the company. *For more details, please refer to the related links or feel free to contact us.

• Other security

We provide appropriate IT solutions for "network connectivity/remote work." For network connectivity, we build an optimal wireless LAN and wired LAN environment after investigating the conditions. We handle everything from the setup of computers and routers to maintenance and support after implementation. Additionally, we offer proposals for an internet VPN environment that makes remote work easy to achieve. Please feel free to contact us when needed. 【For concerns like these】 ■ I want to use a laptop freely within the company. ■ I want to increase the internet connection speed. ■ I want to access the company network from outside or from home. ■ I want to connect the headquarters and branch offices via a network. *For more details, please refer to the related links or feel free to contact us.

• VPN/Wide Area Ethernet
• LAN construction and wiring work