NTTコム オンライン・マーケティング・ソリューション List of Products and Services

"NaviExpress" easily delivers invoices, receipts, pay slips, and other documents that were previously exchanged by mail via the web. It significantly reduces the operational and mailing costs associated with document delivery. 【Features of NaviExpress】 ■ Allows delivery without changing the design of your current invoices and pay slips ■ Equipped with various interfaces to accommodate your data formats ■ All data is delivered automatically without human intervention, preventing human errors ■ Data is securely protected through encryption with SSL and various security measures 【Benefits】 ■ Cost reduction: Savings on shipping costs, labor costs, and operational maintenance costs ■ Improved operational efficiency: Reduces the time spent on sending invoices, receipts, pay slips, etc., and minimizes human errors through automation ■ Reduced lead time: Significantly improves the speed of information transmission *For more details, please download the PDF or feel free to contact us.

• Other core systems
• Electronic documents

"Mobile Web Visual IVR" is a visual IVR service for call centers that guides inquiries from phone calls to the web, allowing customers to self-solve their issues. On the visual IVR screen, multiple menus are displayed, and users can select the menu that suits their purpose. Unlike traditional IVR (Interactive Voice Response) systems, where users have to listen to long audio guidance over the phone, this service enables them to easily resolve inquiries on their smartphones. 【Features】 ■ "Design Freedom" allows for flexible screen design according to the characteristics of the call center. ■ "Rich Features" available on the management screen, such as form creation and tracking access numbers. ■ "User-Friendly Specifications and Services" considerate of both customers and contracted companies. *For more details, please download the PDF or feel free to contact us.

• Database