兼松 List of Products and Services

"KG Q Navi" is an app that resolves issues at stores and facilities by matching them with repair contractors. We often hear that managing the status of equipment repairs and creating reports for stores across the country is very challenging. With Q Navi, you can easily manage the response status for various troubles at each store (such as leaks, water damage, air conditioning failures, etc.) in a centralized manner. Repair reports can also be checked within the app, contributing to improved operational efficiency! 【Features】 ■ Arrange contractors with overwhelming speed ■ Support for a wide range of industries and troubles ■ No system usage fees ■ Visualization of status and centralized management *For more details, please refer to the PDF document or feel free to contact us.

"KG Q Navi" is an app that resolves issues in stores and facilities by matching them with repair service providers. You can find a repair company in as fast as 30 seconds from a network of over 1,000 reliable repair service providers nationwide. It covers a wide range of issues, from common water-related problems to leaks, duct, and electrical issues. It is available to all customers with facilities, including restaurants, retail stores, schools, and municipalities. Even when problems arise, store staff can focus on their core operational duties. 【Features】 ■ Arrange service providers with overwhelming speed ■ Support for a wide range of industries and issues ■ No system usage fees ■ Visualization of situations and centralized management ■ Supports credit card payments *For more details, please refer to the PDF document or feel free to contact us.

"KG Q Navi" is an app that resolves issues at stores and facilities by matching them with repair service providers. You can find a repair company in as fast as 30 seconds from a network of over 1,000 trusted repair service providers nationwide. It covers a wide range of issues, from common water-related problems to leaks, duct, and electrical issues. All customers with facilities, including restaurants, retail stores, schools, and local governments, are eligible. Even when problems arise, store staff can focus on their core operational duties. 【Features】 ■ Arrange service providers with overwhelming speed ■ Support for a wide range of industries and issues ■ No system usage fees ■ Visualization of the situation and centralized management ■ Credit card payment support *For more details, please refer to the PDF document or feel free to contact us.

"KG Q Navi" is an app that resolves issues at stores and facilities by matching them with repair service providers. It covers a wide range of problems, from common water-related issues to duct and electrical troubles. All customers with facilities, including restaurants, retail stores, schools, and local governments, are eligible. Even when problems occur, store staff can focus on their core operational duties. 【Features】 ■ Arranging service providers with overwhelming speed ■ Support for a wide range of industries and issues ■ No system usage fees ■ Visualization of situations and centralized management ■ Credit card payment support *For more details, please refer to the PDF document or feel free to contact us.

By utilizing Kanasu SaaS, you can significantly improve operational efficiency. We provide comprehensive support, including inter-SaaS collaboration. Through open innovation, we continuously expand our SaaS lineup to offer suitable solutions for our customers' challenges. Additionally, if you adopt multiple SaaS solutions, we offer them at special prices. Small and medium-sized enterprises can utilize IT introduction subsidies to implement SaaS. 【Challenges that can be addressed by DX (partial list)】 ■ Managing waiting lines is difficult ■ Want to implement cashless payments ■ Want customers to be able to place orders from their smartphones ■ Want to gain LINE friends ■ Want to reduce the hassle of repair arrangements ■ Want to visualize the status of repairs and maintenance *For more details, please refer to the PDF document or feel free to contact us.

"KG Q Navi" is an app that resolves issues at stores and facilities by matching them with repair service providers. You can find a repair company in as fast as 30 seconds from a network of over 1,000 trusted repair service providers nationwide. It covers a wide range of issues, from common water-related problems to duct and electrical issues. All customers with facilities, including restaurants, retail stores, schools, and local governments, are eligible. Even when problems arise, store staff can focus on their core operational duties. 【Features】 ■ Arrange service providers with overwhelming speed ■ Support for a wide range of industries and issues ■ System usage fee is 0 yen ■ Visualization of the situation and centralized management ■ Credit card payment support *For more details, please refer to the PDF document or feel free to contact us.

"KG Q Navi" is an app that resolves troubles at stores and facilities by matching them with repair service providers. You can find a repair company in as fast as 30 seconds from a network of over 1,000 reliable repair service providers nationwide. It covers a wide range of issues, from common water-related problems to duct and electrical issues. All customers with facilities, including restaurants, retail stores, schools, and local governments, are eligible. Even when troubles occur, store staff can focus on their core operational duties. 【Features】 ■ Arrange service providers with overwhelming speed ■ Support for a wide range of industries and issues ■ No system usage fees ■ Visualization of the situation and centralized management ■ Credit card payment support *For more details, please refer to the PDF document or feel free to contact us.

"KG Q Navi" is an app that resolves issues at stores and facilities by matching them with repair service providers. You can find a repair company in as fast as 30 seconds from a network of over 1,000 trusted repair service providers nationwide. It covers a wide range of issues, from common water-related problems to duct and electrical issues. All customers with facilities, including restaurants, retail stores, schools, and local governments, are eligible. Even when problems occur, store staff can focus on their core operational duties. 【Features】 ■ Arrange service providers with overwhelming speed ■ Support for a wide range of industries and issues ■ No system usage fees ■ Visualization of situations and centralized management ■ Credit card payment support *For more details, please refer to the PDF document or feel free to contact us.

We spoke with the General Manager of the Human Resources and General Affairs Department and the Deputy General Manager of the Store Development Department at Antworks Co., Ltd., which operates four dining brands nationwide, centered around "Legendary Sukiya." Previously, the company used an external call center for repair requests, but there were many cases where the call center could not make a judgment based on inquiries from the field, leading to a situation where the Store Development Department had to step in to handle them. After the introduction of the "KG Q Navi," all responses are now completed within the app, resulting in zero phone calls from stores. Approvals for estimates can also be handled while on the move, reducing the time spent on repair responses by approximately 85%. [Case Summary] ■ Key Factors for Introduction - Both initial costs and system usage fees can be utilized free of charge. ■ Effects of Introduction - Achieved rapid responses and improved evaluations from the field. - Significant reduction in nuisance calls, cutting unnecessary costs. - Real-time management of response situations to eliminate oversights. *For more details, please download the PDF or feel free to contact us.