大広WEDO List of Products and Services

"Brand Dialogue AI" is an AI chatbot that allows for personalized conversations tailored to each customer by training ChatGPT with brand characteristics, company and product information, as well as customer data and dialogue history. With our unique technology "Dynamic Prompt," we enable one-to-one communication that was previously difficult to achieve. By increasing knowledge through FAQs, talk scripts, article information, and more, we can conduct appropriate conversations that reflect the company's identity and reduce outbound calls in the contact center. [Features] ■ Responds based on brand-specific "knowledge" ■ Natural elicitation leads to engaging "dialogue" ■ AI initiates "speech" and designs talk scenarios ■ Draws out customer preferences for appropriate recommendations *For more details, please download the PDF or feel free to contact us.

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