STJグループ（株式会社サンテレコムジャパン、株式会社STJレンテック） List of Products and Services

Recently, large-scale typhoons and heavy rains have been occurring continuously every year, causing significant damage. In this article, we will introduce a hybrid IP transceiver (IP700PLUS) that utilizes mobile lines for wide-area communication and a unique communication network as a digital simple radio as a BCP measure. In Japan, natural disasters caused by typhoons and strong winds occur every year, not just earthquakes. Recently, power outages and damage to communication infrastructure have been frequent due to intensifying typhoons. *For more details on the column, you can view it in the PDF. Please feel free to contact us for more information.

• Other network tools

MCA wireless has been an essential communication infrastructure that enables stable calls throughout Japan, playing a vital role as a business communication system for disaster prevention and infrastructure development as part of BCP measures. However, it is currently heading towards service termination, making it urgent for companies and local governments to consider alternative options. This article will provide a detailed explanation of the features and mechanisms of MCA wireless, its advantages and points to note, as well as measures to take in response to the impending service termination. *For detailed content of the column, please refer to the PDF. For more information, feel free to contact us.*

• Other network tools

In today's business environment, smartphones have become an indispensable presence, and device malfunctions or damage pose a significant risk that can directly lead to business interruptions. The prices of smartphones have been rising year by year, and it is not uncommon for models to exceed 100,000 yen. This article provides a detailed explanation of the necessity and benefits of smartphone insurance for corporations. Additionally, we will introduce recommended insurance services and operational methods, so please be sure to read to the end. *For detailed content of the column, you can view it in PDF format. For more information, please feel free to contact us.*

• Other services

We would like to introduce a case where "GEMBA Note for Business" was implemented for a company engaged in playground equipment inspection services, along with an increase of 100G in cloud storage capacity. The company faced challenges such as never finishing work within the designated business hours, making overtime a norm, and having concerns about system investments. After implementation, they received feedback that creating reports became easy, and they could immediately feel the improvement in operational efficiency, with staff using the system without any issues. [Challenges] ■ Streamlining playground management inspection tasks ■ Updating records based on past playground equipment data through digitization ■ Establishing a division of labor system between headquarters and playground inspectors ■ Reducing system investment ■ Overtime being a norm *For more details, please download the PDF or feel free to contact us.

• Electronic documents

We would like to introduce a case where IP radios and digital simple radios were implemented at the Kineko International Film Festival, hosted by the general incorporated association Kineko Film. There was a concern that "communication becomes unstable with digital radios," and they were considering renting IP radios that could cover a wider range. However, they consulted us about the high cost of IP radios, making it difficult to equip all units with them. As a solution, we introduced digital radios for staff communication inside the hall and IP radios for security and VIP guidance outdoors. By changing the type of radio according to the role, we were able to increase the necessary number of units while keeping costs down. 【Case Overview】 ■Challenges - Communication is unstable even over short distances due to building interference. - Radios must be rented within a limited budget. ■Proposal - Extend communication range with IP radios. - Support the film festival with sponsorship discounts. *For more details, please download the PDF or feel free to contact us.

• Other electronic parts
• Communications

The "UBZ-LU20/UBZ-LU27(BT)" is a specific low-power transceiver that achieves cable-free operation through Bluetooth compatibility. It is a new model in the "UBZ series," which can be widely used from business to leisure, featuring dust and water resistance with an IP54 rating, and does not require a license. Additionally, it implements an "Eco Mode ECo(H)" battery-saving function, allowing for continuous operation for up to 100 hours using alkaline AA batteries. 【Features and Functions】 ■ A variety of functions that accelerate communication ■ Resolves call issues with "Group Number Mismatch Notification" ■ "Channel Number Display Switching" tailored to usage ■ "Call Notification Tone" to prevent audio dropouts ■ Equipped with a rotating antenna *For more details, please download the PDF or feel free to contact us.

• Communications

We would like to introduce a case study of the implementation of our BPO service "MaruMoba" at Yoshizumi Holdings, where business smartphones are utilized across many departments, from sales and consulting to engineering. Before the implementation, when devices were needed internally, initial setup and accessory preparation were carried out, and the devices were lent to users. When devices were returned by employees who left the company, their condition was checked, and they were initialized and maintained before being stored. Now, returned devices are sent directly to our company, and we have transitioned to a system that handles everything from condition checks to management and redistribution in one go. Inventory status is also visualized in real-time, the area around the cabinets has been organized, and the overall outlook for management tasks has greatly improved. [Challenges] - Checking the condition of returned devices, initializing and maintaining them, and managing storage. - While remote work is the norm, the person in charge continued to come to the office once a week, leading to ongoing demands on their time. *For more details, please download the PDF or feel free to contact us.*

• Other contract services
• Mobile phones, PHS, data communication cards

To companies where many employees are field workers, we would like to introduce a case study of the implementation of "eYACHO for Business." After completing fieldwork or after the evening meeting, it has become essential to return to the office to create and organize reports and daily logs. The burden of such administrative tasks has been a factor leading to long working hours and decreased operational efficiency for field personnel. By utilizing the digital scale feature of our service, it has become possible to derive accurate scales from drawings and conduct verification tasks on an iPhone. [Challenges] ■ Reducing overtime is essential ■ Confirming communication instructions during corrections ■ Resistance to digitization *For more details, please download the PDF or feel free to contact us.

• Process Control System

"Business Chat Direct" is not just a two-way text and voice communication tool, but also a cloud solution service that can be used for creating documents, applications, inventory checks, and more, simply by responding to content generated by bots related to attendance management, daily work reports, overtime requests, and so on. As a "Work Style Transformation Solution," it facilitates smooth business communication, achieving operational efficiency that is often difficult to see and quantify in daily activities. Additionally, by using the development tool daab, unique customizations are possible. 【Features】 ■ Business chat for field workers ■ Meets the "on-site needs" of various industries ■ Free plan available for up to 10 users ■ Free calling feature available in the free plan *For more details, please download the PDF or feel free to contact us.

• Other information systems

"mazec for Business" is an app that allows you to write the characters you want directly on the screen, rather than tapping away on a small keyboard. It recognizes the characters written with your fingers or a stylus in real-time and converts them into text. With high recognition accuracy, it learns your writing style and the conversion options you select, evolving into a more personalized input method the more you use it. Additionally, handwritten input is possible in almost all applications, including email, browsers, and social media, allowing for comfortable text entry as a replacement for the keyboard. [Features] - Correctly mixes kanji and hiragana for conversion - Handwriting conversion available in various apps on iOS, Android, and Windows - Learns the quirks of your handwriting and allows for abbreviated characters through shape registration - "Short text registration" to convert original shapes into strings *For more details, please refer to the related links or feel free to contact us.

• Other services

The "VR Firefighting Training Simulator," supervised by the "Tokyo Disaster Prevention Equipment Maintenance Association," which possesses specialized knowledge as a legal training institution for self-defense firefighting, enables realistic firefighting training that reproduces fires and smoke in vivid visuals. It allows for flexible firefighting training regardless of time and place, reducing the burden on both the person in charge and the trainees. It can accommodate a wide range of participants, from small children who may find handling burdensome to the elderly. 【Features】 ■ Uses real fire extinguishers ■ VR visuals and audio can be shared among everyone ■ Easy to transport and simple to set up ■ Backgrounds of VR visuals can be customized *For more details, please download the PDF or feel free to contact us.

• Other services

"MetaMoJi Share for Business" is a paperless application launched with the aim of promoting a paperless environment. It digitizes materials that were previously shared on paper, such as distributed documents, resumes, and images, allowing users to write notes by hand just like on paper, all on an iPad (including PCs). With an electronic pen, it is possible to fill out documents such as estimates, instructions, and business reports directly, just like on paper. 【Features】 ■ Ability to digitize currently used paper forms ■ Real-time sharing functionality ■ Zoom in and out of materials ■ Easy import of materials created in MS Office ■ Recording function to keep a history of meetings *For more details, please download the PDF or feel free to contact us.

• Document and Data Management
• Other information systems

"MetaMoJi ClassRoom" is a real-time classroom support app developed for educational support in schools. It enables active learning utilizing tablets, allowing teachers to grasp each student's learning status in real-time, while also facilitating collaborative learning among students. Students can freely write in their notes as if they were writing on paper, and teachers can monitor this content on the screen. Additionally, students can submit their notes, receive grading, and access assignments all within the app. 【Features】 ■ Supports a kanji allocation table, displaying only the kanji required for the course ■ Monitoring function to check students' understanding ■ Compatible with both offline and online modes ■ Various business templates are available ■ In learning mode, it is possible to switch between group, individual, and collaborative learning within a single notebook *For more details, please download the PDF or feel free to contact us.

• Other network tools

We would like to introduce the convenient features of "eYACHO for Business Appendix" that we handle. For matters requiring approval in business processes, it is possible to request approval from the approver. You can apply protection to notes created by the approver's authority to prevent tampering. Additionally, with the spreadsheet function, if you create a template that allows for automatic calculations, you can complete reports such as "Attendance Sheets" simply by entering numbers on-site. It is also possible to create graphs from the entered values. 【Convenient Features (Partial)】 ■ Approval Request Excerpt Management (Approval View) ■ Digital Ruler for Drawings ■ Spreadsheet Function ■ Template Creation Support Utilizing Image Recognition AI Technology ■ Full Text Search *For more details, please download the PDF or feel free to contact us.

• Process Control System

"eYACHO for Business" is a system originally developed with the aim of digitizing "field notebooks" used in construction and civil engineering sites. Currently, it allows for the import of PDF files of safety reports, improvement instructions, construction plans, drawings, and more that are in use on-site. By defining and embedding input fields on each PDF, easy digitization is possible. Additionally, videos can be attached to notes, enabling quick sharing of on-site conditions in a secure environment via MetaMoJi Cloud, and it also supports still image extraction. [Features] ■ Allows for direct digitization of currently used paper forms ■ Records images, videos, and audio recordings in each form or free note ■ Enables real-time sharing of note content regardless of location ■ Various business templates are available ■ Links captured images by pinning them to drawings *For more details, please download the PDF or feel free to contact us.

• Process Control System

"GEMBA Note for Business" is a management support app that allows you to immediately experience cost-effectiveness as a solution for transforming work styles. It significantly enhances the work-life balance of field workers, contributes to efforts in "work style reform," and improves productivity and efficiency. With a smartphone or iPad, you can utilize your free time anywhere to input data and check necessary electronic documents. 【Features】 ■ Ability to digitize currently used record forms ■ Ability to write handwritten notes and comments on the data entered in forms ■ Easily create and flexibly respond to different forms for each site ■ Share the same forms with multiple members for meetings ■ Prevent work omissions with TODO settings *For more details, please download the PDF or feel free to contact us.

• Process Control System

What is the radio wave usage fee? Does using a radio cost money? Do you have such questions? In this article, we will thoroughly explain the radio wave usage fees when using radios, covering everything from amateur radios to commercial radios, including fees by type and payment methods. We will comprehensively introduce information about radio wave usage fees, from the basics of the Radio Law to specific payment methods and advantageous prepayment systems. Please be sure to read to the end. *For detailed content of the column, you can view it through the related links. For more information, please download the PDF or feel free to contact us.

• Other network tools

Wireless communication is an essential tool in business and event management. Is there a risk of "interception," where communication can be overheard by third parties? If so, do you have questions like "What types of radios are more susceptible to interception?" This article will provide a detailed explanation of the basics of wireless interception, radios that are more likely to be intercepted, and specific countermeasures. We will also recommend portable digital simple radios with low interception risks. *For more detailed information, you can view the related links. For further details, please download the PDF or feel free to contact us.*

• Other network tools

There are various types of wireless communication, among which VHF and UHF are commonly heard. Both are frequency bands used in radios, but they have different characteristics and are used according to their applications. In this article, we will explain the differences between VHF and UHF in a way that is easy for beginners to understand, as well as key points for choosing radios based on frequency bands. If you are considering purchasing a radio, please use this as a reference. *For detailed content of the column, you can view it through the related links. For more information, please download the PDF or feel free to contact us.*

• Other network tools

We would like to introduce a case study of the introduction of the IP radio "IP500H" at the Kasumigaura Marathon and International Blind Marathon. In response to challenges such as "the radio waves do not reach with ordinary radios for large-scale event hosting" and "the location of the ambulance is unknown, causing delays in transporting the injured," we proposed our product, which covers wide-area communication and is equipped with GPS for location information. As a result of the introduction, the GPS installed in the IP radio facilitated smooth coordination over a wide area. 【Case Overview】 ■Industry: Sports Event Management ■Adopted Manufacturer: Icom Inc. (ICOM) ■Model Introduced: IP Radio IP500H (au line) ■Number of Units Introduced: 60 units *For more details, please download the PDF or feel free to contact us.

• Other network tools

The "IC-RP6300R" is a system that enables the extension of communication range by relaying communications from digital simple radios (licensed stations). It allows for operations over a wide area that could not be covered by communications between digital simple radios, as well as the elimination of physical radio interference caused by underground structures or terrain. Additionally, it comes with a duplexer (antenna sharing device) that allows for system construction with just one antenna, making it easy to install the relay station. 【Features】 ■ Duplexer for system construction ■ Comfortable communication due to interference countermeasures *For more details, please download the PDF or feel free to contact us.

• Other network tools

In the era of digital transformation, as companies are required to improve productivity and streamline operations, the iPad is gaining attention as a solution. Not only is it portable, but its excellent operability and the abundance of business-oriented apps support operations in various settings. In this column, we will introduce the features of each iPad model, recommended accessories, and apps that are useful for business. There are also case studies of companies that have achieved digital transformation through the use of iPads, so please read to the end. *For more detailed content of the column, you can view it through the related links. For more information, please download the PDF or feel free to contact us.*

• Mobile phones, PHS, data communication cards

On April 10, 2025, KDDI launched the "au Starlink Direct" communication service, which allows smartphones to connect directly to satellites, through collaboration with SpaceX. As a result, in areas where the sky is visible, it will be possible to exchange messages even in mountainous regions, remote islands, and disaster sites where communication has previously been difficult or temporarily unavailable. In this column, we will delve into the details of "au Starlink Direct," focusing on the basic mechanisms of satellite communication, how to use it on compatible devices, and the setup procedures, all explained in an easy-to-understand manner. *For more details of the column, you can view them through the related links. For further information, please feel free to download the PDF or contact us.

• Mobile phones, PHS, data communication cards

Last year, Apple announced the generative AI feature "Apple Intelligence," which became a major topic of discussion. The long-awaited Japanese version has finally arrived in April 2025! It's different from the previous Siri, packed with convenient features that make daily tasks much easier, such as assisting in the creation of text and images. In this article, we will clearly explain how to utilize Apple Intelligence in business settings, along with important points to consider. *For detailed content of the column, please refer to the related links. For more information, feel free to download the PDF or contact us.*

• Mobile phones, PHS, data communication cards

With the spread of ChatGPT and Copilot, generative AI is transitioning from a "futuristic technology" to an "essential practical tool" for business. Last year, Apple's announcement of Apple Intelligence has made AI a more familiar presence, and its use on business smartphones like the iPhone is also expanding. This article will explain the information leakage risks that companies may overlook when utilizing generative AI, as well as measures to use it safely. We will also introduce specific examples of how our company has implemented ChatGPT, so please refer to them. *For detailed content of the column, you can view it through the related links. For more information, please download the PDF or feel free to contact us.*

• Mobile phones, PHS, data communication cards

In recent years, violence and abusive language directed at employees by customers, as well as excessive complaints (customer harassment, commonly known as "casuhara"), have become serious issues, particularly among small and medium-sized enterprises. To prevent such problems, Tokyo will implement a new ordinance starting in April 2025 and will support companies' measures through a subsidy system. As part of this initiative, "body cameras" are being highlighted as particularly effective tools. This article will explain in detail how the introduction of body cameras can be effective in addressing casuhara. *For more detailed information, please refer to the related links. For further details, feel free to download the PDF or contact us.*

• Surveillance Cameras

Do you have any concerns about managing business terminals? "Frequent configuration errors" "Spending too much time on inquiries" "Managing terminals is too cumbersome" Suntelecom Japan's original BPO service "MaruMoba" solves all of these issues. In this article, we will provide a detailed introduction on how MaruMoba's features, implementation benefits, and actual success stories can address terminal operation challenges. A must-read for those aiming to improve operational efficiency and promote DX. *For more details, you can view the related links. For further information, please download the PDF or feel free to contact us.*

• Other operation management software
• Mobile phones, PHS, data communication cards

Our company offers the 'iPhone 16e' as a corporate mobile phone and smartphone. Designed to make the most of Apple Intelligence, this personal AI provides strong support for tasks such as writing and task efficiency. You can create your own emojis and edit photos freely with the "Cleanup" feature. The body is made from high-strength aluminum material, achieving a tough structure that can withstand daily shocks and accidents. It protects you from everyday little mishaps. 【Features】 ■ Optimized for Apple Intelligence ■ Tough and sophisticated design ■ Industry-leading durability ■ Action button for various operations with one push ■ Versatile USB-C port *For more details, please download the PDF or feel free to contact us.

• Mobile phones, PHS, data communication cards

The "EXR-7000CR" is a digital simple business radio and relay device that can significantly extend communication range by being installed at a midpoint within a facility. It allows for highly confidential communication through user code and secret code settings. It is effective in environments where communication is difficult between digital simple radios and where mobile phones cannot be used. Additionally, it has a built-in large-capacity AC power supply, so there is no need to purchase a separate power source. 【Features】 ■ Enables communication in large areas and high-rise buildings ■ Equipped with backup DC power supply due to built-in large-capacity AC power supply ■ High output design with built-in duplexer *For more details, please download the PDF or feel free to contact us.

• Other network tools

We would like to introduce a case study of the digital simple radio "SR741 Amplification Type" implemented for customers operating ski resorts. Before the implementation, each team set up their own user codes and communicated individually, but this led to overlapping channels and simultaneous transmissions, making smooth communication difficult. By switching to a model that amplifies up to 97 channels, interference was completely eliminated, and the antenna was also changed to a shorter one. This made it easier to carry and store, improving work efficiency and mobility. 【Case Overview (Partial)】 ■Challenges - Interference with other teams' radios - Unwillingness to use radios with long antennas ■Implementation Results - Communication became smoother - Operations became more comfortable due to the shorter antenna *For more details, please download the PDF or feel free to contact us.

• Other network tools

We would like to introduce a case study on the implementation of the IP transceiver "IP510H (Dual SIM)" in the construction industry. Before the implementation, there were often physical barriers to signal reception due to the radio environment and working conditions, requiring movement to areas with communication capability or the need for a relay, which was inefficient. Additionally, we were searching for a new emergency communication service to replace MCA radio. Considering the need for an MCA alternative and communication in areas with poor radio conditions, we proposed this product. As a result of the implementation, communication became possible even in areas that were previously dead zones for regular IP radios and mobile phones. 【Challenges Faced by the Customer】 ■ Inability to communicate on-site using phones or simple radios ■ The MCA radio service will end in 2029, leaving no emergency communication means between the headquarters and the site *For more details, please download the PDF or feel free to contact us.

• Other network tools

A business radio is a communication device used for business communication, emergency information transmission, and on-site instructions. To improve operational efficiency and safety, they are actively used in various settings such as construction sites, security, transportation, and event management. This article provides detailed explanations of the basic knowledge, types, selection criteria, and 15 recommended models of business radios based on distance. It offers information to help you find the suitable radio to streamline operations on-site. *For detailed content of the column, you can view it through the related links. For more information, please download the PDF or feel free to contact us.*

• Other network tools

The "GRATINA (KYF44)" is a mobile phone designed for businesses, equipped with high-quality call capabilities and a reliable recording function. If there are two or more missed calls from the same person within 10 minutes, the ringtone will gradually increase in volume, and the vibration duration will be extended. Additionally, without the need for earphones or conversion cables, you can listen to the radio within the broadcast area by simply touching the bottom of the device. This feature allows you to obtain useful information during emergencies, such as disasters. 【Features】 ■ Advanced call functions to ensure you never miss important calls ■ Durable and hygienic, providing comfortable use over time ■ Smart features and peripherals that evolve your work style *For more details, please download the PDF or feel free to contact us.

• Mobile phones, PHS, data communication cards

The "DIGNO Tab2 5G KYT35" is a 5G-compatible tablet that strongly supports business operations. It supports NFC reading and payments without the need for an external reader, and it is equipped with reliable durability and comprehensive business functions for on-site use. Additionally, it supports Dual SIM with both physical SIM and eSIM, allowing multiple networks to be utilized on a single tablet. This enables communication redundancy and can be effectively used as a BCP (Business Continuity Plan) measure. 【Features】 ■ Supports NFC reading and payments without an external reader, all in one device ■ Reliable durability and comprehensive business functions for on-site use ■ Streamlining of management tasks and robust security measures *For more details, please download the PDF or feel free to contact us.

• Other PCs and OA equipment
• Notebook PC

Smartphones are essential items that support business efficiency and communication both inside and outside the company. However, what if important data were to leak externally due to loss or theft? Just imagining it is chilling, isn't it? To reduce such risks, Apple's security feature "Activation Lock" is gaining attention. In fact, this feature is quite useful for managing corporate smartphones. "What exactly is Activation Lock?" "How do you use it?" In this article, we will clearly explain its mechanism, benefits, and how it can be effectively utilized for corporate purposes. *For detailed content of the column, please refer to the related links. For more information, feel free to contact us.*

• Mobile phones, PHS, data communication cards

The "TLK25" is a Wi-Fi radio that enables flexible and high-degree communication. It features a compact and intuitive voice assistant (voice recognition & function operation) that utilizes a Wi-Fi communication network, designed with usability, efficiency, and safety in mind. Additionally, it aims to facilitate each task quickly and smoothly with a small, intelligent device. 【Features】 ■ Intuitive voice assistant ■ Wi-Fi connection utilizing IP communication network ■ Full front PTT button & compact form *For more details, please download the PDF or feel free to contact us.

• Other network tools
• Other PCs and OA equipment

In recent years, Bluetooth-enabled models of transceivers that can be used wirelessly have been gaining attention. By utilizing Bluetooth, earphones and headsets can also be connected wirelessly, allowing for greater freedom of movement. This eliminates the hassle of wired connections and enables comfortable communication without cords, making it useful in many settings such as construction sites and event management. This article will provide a detailed explanation of the communication mechanism, benefits, connection procedures, and usage methods of Bluetooth-enabled transceivers. *For more detailed information, please refer to the related links. Feel free to contact us for more details.*

• Other network tools
• Other PCs and OA equipment

We would like to introduce a case study of the IP wireless device "IP502H (Dual SIM)." Previously, IP wireless devices used mobile phone networks for communication, making prior radio wave surveys essential. We would conduct on-site surveys or check the coverage area maps of each carrier, which was a cumbersome task. As a result of the introduction, we can now equip the device with SIM cards from two carriers, eliminating the need for on-site radio wave surveys and ensuring more reliable communication. [Challenges] ■ It is cumbersome to check the carrier each time when using the IP wireless device. ■ The number of units required varies significantly from site to site. ■ We want to keep running costs low. *For more details, please download the PDF or feel free to contact us.

• Other network tools
• Other PCs and OA equipment

We would like to introduce a case where a digital simple wireless relay system "TCB-D239CR" was implemented at an aquarium. In this facility, digital radios were being used; however, due to special obstacles such as the glass and water of the tanks, communication between the handheld devices at positions across the tanks was not functioning well. By placing the relay system, communication improved, and the relay device could be positioned out of sight of the customers, allowing for installation without compromising the aesthetics of the facility. [Challenges] - Communication dead zones caused by the tanks - Establishing a means of communication - Aesthetic considerations within the facility *For more details, please download the PDF or feel free to contact us.

• Other PCs and OA equipment
• Other network tools

Our company offers a radio rental service for corporations and various organizations. If you need equipment for a short period or only a few times a year, you can save costs compared to purchasing. You can rent only the number of units you need when you need them, allowing for efficient operation even if the number of staff varies for each event. The rental equipment is delivered fully charged and in a clean condition. We also offer registered radio equipment that does not require a license application. 【Features and Benefits】 ■ Rental is recommended for short-term use or low-frequency usage ■ Radio rental does not require a license application ■ No need for in-house maintenance, saving you time and effort ■ In case of any issues, a replacement unit will be provided immediately *You can view a summary of the service and a diverse lineup of options by clicking the download button below. Please feel free to contact us with any inquiries.

• Rental/lease

The "IC-DU6505BN PLUS" is a vehicle-mounted digital simple radio equipped with an interface for network connection. It connects digital simple radios via IP, expanding communication range and eliminating dead zones. It achieves an expanded communication range through IP line connection. It is equipped with IP54 dust and splash resistance, ensuring reliability in outdoor operations and environments where water splashes may occur. 【Features】 ■ Achieves expanded communication range through IP line connection ■ IP54 dust and splash resistance ■ Supports emergency calls ■ Intuitive operation ■ Comes standard with a command microphone *For more details, please download the PDF or feel free to contact us.

• Other PCs and OA equipment

We would like to introduce a case study of the "Comprehensive Mobile Business Support Service (Marumo)" and "STJ Fault Support (i) 1 Year" in building comprehensive management. In the company, when a smartphone malfunction occurred, repair requests were made through the internal device management department via the telecommunications provider, but there were challenges such as the time-consuming process. After the implementation, by outsourcing the response contact point for malfunctions to our company, it became possible to handle repair requests from users, arrange for spare devices, and collect malfunctioning equipment in a one-stop manner. 【Case Overview】 ■Challenges - Need to reduce processes - Lack of knowledge about MDM, leading to operational pressure ■Effects - One-stop response - MDM professionals handle the situation, reducing the burden on the management department *For more details, please download the PDF or feel free to contact us.

• Other PCs and OA equipment

We would like to introduce case studies of the "Comprehensive Mobile Business Support Service (Marumo)" and "OptimalBiz (MDM)" in the machine processing business. The company contracted an MDM provided by a telecommunications carrier when introducing business terminals, but faced challenges such as lacking the know-how for environmental setup, which limited its utilization. After implementation, by utilizing MDM operation support, they achieved reliable operation with comprehensive support. Tasks that are prone to occur, such as setting and changing management information, can now be completed in-house. [Case Overview] ■Challenges - Difficulties in managing devices - Lack of knowledge about MDM ■Effects - Automation with MDM tools - Support from MDM professionals *For more details, please download the PDF or feel free to contact us.

• Other PCs and OA equipment

We would like to introduce a case study of the "Comprehensive Mobile Business Support Service (Marumo)" in the energy solutions industry. The company faced challenges as they were overwhelmed with other tasks such as PC, network, and business systems, leaving them unable to manage smartphone-related operations. After implementation, all individual kitting that was previously done in-house was entrusted to us. By shipping directly to users without going through the management department, we were able to shorten delivery times. 【Case Overview】 ■Challenges - Wanted to delegate management tasks and consolidate requests and inquiries - Business operations were being strained ■Effects - Significant reduction in errors - Easier progress and management checks, reducing the burden on the management department *For more details, please download the PDF or feel free to contact us.

• Other PCs and OA equipment

We would like to introduce a case study of the "Marugoto Mobile Business Support Service (Marumo)" implemented in the welfare equipment and home care support business. The company was considering vendors that could handle everything from device procurement, kitting, MDM operation support, to device storage in a seamless manner. After implementation, our staff, who have extensive expertise, responded to inquiries, enabling quick answers and early resolutions to questions that previously took time to address. [Case Overview] ■ Challenges - Setting up, procuring, and managing business devices ■ Effects - Improvement in internal service levels - Reduction of burden on internal management departments - Workflow applications reduced to one-third of the previous volume *For more details, please download the PDF or feel free to contact us.

• Other PCs and OA equipment