[Corporate Smartphone Implementation Case] BPO <Yoshizumi Holdings Co., Ltd.>

Zero office attendance and "visualization" of inventory improve internal satisfaction! A case where the burden of managing business smartphones was significantly reduced.

We would like to introduce a case study of the implementation of our BPO service "MaruMoba" at Yoshizumi Holdings, where business smartphones are utilized across many departments, from sales and consulting to engineering. Before the implementation, when devices were needed internally, initial setup and accessory preparation were carried out, and the devices were lent to users. When devices were returned by employees who left the company, their condition was checked, and they were initialized and maintained before being stored. Now, returned devices are sent directly to our company, and we have transitioned to a system that handles everything from condition checks to management and redistribution in one go. Inventory status is also visualized in real-time, the area around the cabinets has been organized, and the overall outlook for management tasks has greatly improved. [Challenges] - Checking the condition of returned devices, initializing and maintaining them, and managing storage. - While remote work is the norm, the person in charge continued to come to the office once a week, leading to ongoing demands on their time. *For more details, please download the PDF or feel free to contact us.*

Mobile phones, PHS, data communication cardsOther contract services