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A practical book that systematically compiles a wealth of know-how and knowledge gained from management improvement guidance, as well as ready-to-use forms and documents.
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Free membership registrationA practical book that systematically compiles the know-how and knowledge gained from management improvement guidance, along with a wealth of ready-to-use forms and documents.
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Free membership registrationA practical book that systematically compiles the know-how and knowledge gained from management improvement guidance, along with a wealth of ready-to-use forms and documents.
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Free membership registrationA comprehensive manual that specifically explains the measures and countermeasures to avoid legal mistakes from reception to handover.
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Free membership registrationIf you are making customer satisfaction (CS) your management goal, then "CS research" is essential. Our company has a system and know-how to consistently carry out CS research from planning to conducting surveys, collecting data, analyzing results, reporting, and providing practical guidance for improvements. CS research is not the goal itself, but a "means." The objective is to improve CS through research. Therefore, it makes sense to conduct CS research only when it is accompanied by specific "improvement activities."
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