Application Report Vol. 089: Improving Reception Efficiency and Impression with the Latest Voice Recognition and Facial Recognition Technology. Reception Phone Robot "Welbo."
【Customer Issues】Having only a telephone for reception feels impersonal and bleak, leaving a poor impression. Placing dedicated personnel at the reception would improve the impression, but the burden of labor costs would increase significantly.
【Our Proposal】By adopting the reception telephone robot "Welbo," we can create an impression of utilizing the latest technology. Additionally, it eliminates the hassle of transferring calls, leading to increased efficiency.
【Features of the Reception Telephone Robot "Welbo"】
"Introduction of Cutting-Edge Technology" It detects visitors using facial recognition, voice recognition, and distance sensors to start reception duties. For subsequent visits, there is no further wait for call transfers. *For delivery personnel, a dedicated button is available.
"Efficiency of Reception Duties" Welbo connects via internal lines to facilitate direct communication with visitors. Employees do not need to transfer calls initially, allowing for efficient reception operations.
"No Need for Management Server" All settings and management are done in the cloud. Configuration can be easily performed from a computer.
*Functions include registering internal phone numbers, visitor reservations, visitor registrations, and management.
"Connects to Existing Business Phones" Most business phones compatible with analog phone lines can be connected.

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