The barriers to audio analysis and methods for implementation.

■Expectations and Current Status of Voice Analysis
The technology of voice analysis is highly anticipated for applications such as meeting minutes creation and use in call centers.
However, the reality is that it often ends at the PoC (Proof of Concept) stage, with few reaching actual implementation.
■Barriers in Meetings
Meeting minutes, which are necessary for various meetings such as sales meetings and management meetings, require not only system implementation but also environmental adjustments and coordination for deployment.
■Barriers in Phone Communication
The use in call centers involves telephones, where the voices of customers and operators, along with background noise, contribute to lower analysis accuracy.
■Implementation Beyond Barriers
In this seminar, we will introduce the current status of voice analysis technology and effective implementation examples.
Additionally, we will present our services, including emotion analysis using voice and chatbots.

Date and time | Tuesday, Aug 18, 2020 02:00 PM ~ 03:00 PM |
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Entry fee | Free |
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