The importance of monetization in the after-sales service sector of the manufacturing industry! Realizing the shift to selling experiences.
This document introduces the review of after-sales services necessary for realizing servitization. It includes articles such as "Hitachi High-Technologies Promoting Optimization of Service Parts Inventory" and "Synchron Continuing the Future of After-Sales Service." 【Contents】 ■ Hitachi High-Technologies Promoting Optimization of Service Parts Inventory - Project Scope - System Overview Structure - Case Studies from the Initial Implementation Phase - Automatic Generation and Approval of Replenishment Recommendations ■ Synchron Continuing the Future of After-Sales Service ■ Servitization is Essential for Providing Innovative Value *For more details, please refer to the PDF document or feel free to contact us.
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With the wave of servitization in the manufacturing industry, there is now significant interest in the "aftermarket" as a business area that can achieve both greater customer satisfaction and increased revenue. Synchron's aftermarket optimization solution is a cloud-based solution that provides maintenance parts at the optimal location, in the optimal quantity, at the optimal price, and at the optimal time on a global level. Synchron's inventory planning and management, price management, and visualization and optimization solutions for maximizing product uptime greatly support companies in improving customer satisfaction (customer experience) and revenue.