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シンクロン・ジャパン

number of employees20
addressTokyo/Chiyoda-ku/2-1-7 Kanda Awajicho, NCO Kanda Awajicho Building 7F
phone03-5207-2855
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last updated:Feb 19, 2020
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Solution "Inventory Management"

Optimize the entire supply chain of maintenance parts from suppliers to logistics centers and dealers, providing an outstanding after-sales service experience.

Avoid excess inventory of repairable parts and minimize manual work. With Syncron Inventory's automated inventory planning for repairable parts, you can eliminate the risk of excess inventory and minimize manual tasks. By considering repair lead times, supplier lead times, and disposal rates, you can optimize the pool of repairable parts. *For more details, please visit our website or feel free to contact us.*

  • Integrated operation management
  • SFA/Sales Support System
  • Other information systems

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[Data] After-Sales Service Forecast 2019 Edition

Achieve high-level success! Support the transition to service by maximizing product uptime.

Synchron supports major manufacturing companies around the world in maximizing product uptime and providing an excellent customer experience. This document presents thought leader predictions on what the key trends in the manufacturing industry will be since 2019 and what resources and technologies will be necessary to succeed. [Contents (excerpt)] ■ 2019 After-Service Forecast ■ Prediction 1: Now is the right time to shift towards servitization ■ Prediction 2: Behind the evolving industry, manufacturers need to allocate resources intelligently ■ Prediction 3: Adopting the right technologies is crucial for achieving servitization ■ The Future of Services: Where Manufacturers are Heading *For more details, please refer to the PDF document or feel free to contact us.

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Maximizing product operating time: A new industry standard

How can maximizing product operating time become the standard for after-sales service?

Synchron and Worldwide Business Research have initiated a study on the impact of maximizing product uptime on the manufacturing industry and customer experience, both now and in the future. The respondents include 200 OEM manufacturers evenly split between the U.S. and European markets, as well as 100 equipment end-users. This document contains the results of these responses and more. [Contents (partial)] ■ Large-scale disruptions that should be visible but go unnoticed ■ Disruption as motivation ■ Transformation of business models is necessary for manufacturers to survive ■ Key insights ■ Maximizing product uptime is the future, and the future is just around the corner *For more details, please refer to the PDF document or feel free to contact us.

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[Solution Implementation Case] Toyota Industries Corporation

A case study on transitioning to a more centralized inventory plan using a parts inventory management system!

We would like to introduce a case study where Toyota Industries Corporation adopted our inventory solution. The company needed to improve inventory management methods and consider an outsourcing system to facilitate this, coinciding with the replacement of their ERP system for the management of spare parts inventory at their Brazilian sales subsidiary. With the implementation of the cloud-based system, it became possible to monitor how the system manages inventory levels in Brazil from Japan. [Case Study] ■ Implementing Company: Toyota Industries Corporation ■ Solution: Inventory Solution *For more details, please refer to the PDF document or feel free to contact us.

  • Production Management System
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  • Other production management systems

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What is necessary to realize servitization, let's rethink after-sales service.

The importance of monetization in the after-sales service sector of the manufacturing industry! Realizing the shift to selling experiences.

This document introduces the review of after-sales services necessary for realizing servitization. It includes articles such as "Hitachi High-Technologies Promoting Optimization of Service Parts Inventory" and "Synchron Continuing the Future of After-Sales Service." 【Contents】 ■ Hitachi High-Technologies Promoting Optimization of Service Parts Inventory - Project Scope - System Overview Structure - Case Studies from the Initial Implementation Phase - Automatic Generation and Approval of Replenishment Recommendations ■ Synchron Continuing the Future of After-Sales Service ■ Servitization is Essential for Providing Innovative Value *For more details, please refer to the PDF document or feel free to contact us.

  • Production Management System
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Reforming after-sales service operations with inventory optimization solutions.

Case Study: Improving Delivery Rates and Reducing Inventory Levels - Steps for Reforming After-Sales Service Operations, Key to Differentiation in the Manufacturing Industry.

As an example of a company actively promoting reforms in after-sales service, Brother Industries has been highlighted. This document introduces our specific approaches to solving the conflicting challenges of improving the "immediate delivery rate" and "reducing inventory," which are essential to after-sales service operations. With our maintenance parts inventory optimization solution "Syncron Inventory (TM)," we optimize inventory planning through high-precision demand forecasting, contributing to inventory reduction and improvement of the immediate delivery rate across the entire supply chain. [Contents] ■ The dilemma of "increasing immediate delivery rates leads to increased inventory" ■ Transitioning to data-driven inventory planning operations ■ Maintaining an immediate delivery rate of over 95% while reducing inventory by 30% *For more details, please refer to the PDF document or feel free to contact us.

  • Machining Center

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Solution "Price Management"

Designed to meet the needs of companies that hold and manage multiple price lists.

"Price Management" is a solution that aggregates prices provided from multiple sources, integrating and centralizing all processes related to pricing. It automatically optimizes pricing to improve revenue and margins. Additionally, it utilizes the latest analytical tools to derive appropriate price ranges. Furthermore, it eliminates the need for long-term pricing consulting by organizing acquired information, identifying key information, and promoting the implementation of pricing policies based on reliable data. 【Features】 ■ Automatic optimization of pricing ■ Improvement of revenue and margins ■ Easy pricing setup ■ Elimination of the need for long-term pricing consulting *For more details, please refer to the catalog or feel free to contact us.

  • Integrated operation management
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