Introducing video communication with almost no delay for call center operations! It also includes reservation management and shift management.
Saver Video Connect V2 has been utilized for the purpose of streamlining call center operations and easily establishing a Face-to-Face environment. It also allows for the management of operator shift schedules and the content they can handle on the call center side, making it possible to operate as is. In addition to the necessary features for remote lessons, such as video, audio, and text chat, it is equipped with whiteboard sharing, document sharing, sound effect playback, and lesson recording. It can also be built into your company's website, allowing for integration with existing systems. The devices on the student side are compatible not only with PC browsers but also with smartphones, enabling a system configuration that operates entirely within a browser environment. Once the lesson begins, direct communication starts between the instructor and the student, eliminating the need for a relay streaming server that was previously required, resulting in significant reductions in operational costs.
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basic information
Video chat screen Voice call screen Text sharing screen File sharing Appointment booking site Schedule booking site Virtual conference room matching feature Log retrieval feature Whiteboard screen Sound playback Recording and audio recording feature Client environment - Windows PC (Chrome, Firefox browsers) - MacOSX PC (Chrome, Firefox, Safari browsers) - Chromebook (Chrome browser) - Android Tablet (Chrome browser) - Windows Tablet (Chrome browser) - iPad, iPhone (iOS 11 or later, Safari)
Price information
Server license for 100 simultaneous connections: 900,000 yen (excluding tax) *Additionally, we can offer sub-licenses for smaller scale use.
Price range
P4
Delivery Time
P3
Applications/Examples of results
Remote monitoring Robot communication ★Call center Remote video lessons/tutoring Super live streaming Conference
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Company information
Our company not only engages in traditional waterfall-style system development but also accommodates agile development styles that can handle cases where requirements are not fully defined at the start or where specifications change during development. This enables us to achieve a quick start, so please feel free to consult us when considering development requests. We conduct a wide range of development, including web systems, smartphone applications, and core systems. Notably, leveraging our extensive development experience in video technology, we developed the platform "Saver Video Connect" using WebRTC, becoming the first in Japan to commercialize it. Moving forward, we will further develop Saver Video Connect to meet our customers' needs, making it easy and cost-effective to build their systems. If you require applications for remote operation, telemedicine, remote classes, or remote live events, please do not hesitate to reach out to us.