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  6. Call recording device VR-920 WX

Call recording device VR-920 WX

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VR-920 WX

last updated:Dec 20, 2024

タカコム 東京支店
タカコム 東京支店
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Collaboration with NEC Platforms' business phone "Aspire Series"! Building a high-function, low-cost call recording system!

The "Aspire series" dedicated call recording interface captures not only the audio of calls but also internal and external line information, saving it to the hard disk. ● Simply connect to the Aspire series with a LAN cable. Installation is easy, allowing for low-cost and quick deployment. It can be built without selecting connection lines. ● It can accommodate up to 100 channels and can record up to 70,000 hours on the main unit's HDD. ● By obtaining internal line information, efficient searching and playback can be done using search keys such as operator IDs. ● Searching and playing back audio data, as well as monitoring calls, can be operated via a web browser. No additional license is required.

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VR920WXimg.gif

Call recording device VR-920 WX

VR920WXimg.gif
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  • Related Link - https://www.takacom.co.jp/product/category/cate01/…

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basic information

[Main Specifications] ● Compatible Exchanges: NEC Platforms        Aspire WX plus (Main Software Ver.1.00.00 or later)        Aspire WX (Main Software Ver.1.00.00 or later)        Aspire UX (Main Software Ver.1.52.00 or later)        * Latest version of main software is recommended ● Number of Recording Channels: 100ch ● Recording Time: Up to approximately 70,000 hours (standard mono) ● Dimensions: 429×540×132 mm (excluding protrusions) Height 3U ● Weight: Approximately 15kg For more details, please refer to the PDF (catalog) below or visit the Takacom website (https://www.takacom.co.jp/).

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Applications/Examples of results

- Measures to address issues such as mishearing and missed calls during phone conversations - Recording and verification of customer harassment and excessive complaints - Management of evidence with business partners - Quality management of operators' telephone responses [Examples of industries for implementation] ● Manufacturing ● Financial institutions ● Medical institutions ● Railways and airlines ● Hotels ● Government agencies and local governments ● Call centers and more

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Call Recording Device VR-920 WX

Call Recording Device VR-920 WX

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タカコム

タカコム 東京支店

Industrial Electrical Equipment

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Takakomu, as a manufacturer of information and communication equipment, provides a variety of products and services related to communication technology and voice technology, including telephone answering devices and broadcasting equipment, and boasts the top market share in Japan for its main product, the call recording device. With a service system that consistently handles everything from "product planning and development" to "production and quality control" and "sales and maintenance" in-house, we will continue to swiftly provide products that anticipate customer needs and strive for detailed after-sales service, aiming to be a company trusted by our customers.

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