[OA equipment sales company B] Nighttime and holiday phone support, delays in maintenance arrangements.
At JB Service, we provide essential after-sales services such as maintenance, support, and remote monitoring, which are crucial for business continuity. This document presents examples of solutions to the challenges faced by Company B, an OA equipment sales business, regarding phone support during nights and holidays and delays in maintenance arrangements. 【Services Offered】 24-hour call center reception service (trouble reporting + consumables order reception) <Benefits> Increased customer satisfaction and differentiation from competitors through improved service quality. *For more details, please download the PDF or contact us. *We kindly ask other companies in the same industry to refrain from downloading this document.
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Features of Multi After-Sales Service 1. Supports various industries and operations 2. Available 24 hours a day, 365 days a year 3. Rapid response from nationwide bases 4. Comprehensive security measures 5. Years of proven experience and know-how
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Company information
JB Service is a company that provides support and solutions for corporate information security measures and optimal IT operations. Leveraging over 50 years of extensive knowledge and experience in IT services, we strongly support the businesses of various equipment manufacturers and trading companies. Our operations center, staffed by around 100 engineers, operates 24/7, and collaborates with more than 40 service locations nationwide to handle call reception from our clients' business partners and perform on-site maintenance and inspections of equipment. In addition to obtaining the Privacy Mark, we implement a global standard quality management system and stringent security measures. You can confidently entrust us with your after-service related tasks.