I want to strengthen after-sales service. However, securing and retaining talent in the after-sales service department is not easy. What are the measures to break through this situation?
This document is a white paper intended for companies that wish to strengthen their after-sales service and provide added value for customers' sustainable product use. It not only emphasizes the importance of the roles required in after-sales service but also concisely summarizes the barriers to providing adequate service and presents solutions to those barriers. *For more details, please download the PDF or contact us. *We kindly ask that competitors refrain from downloading this document.
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JB Service is a company that provides support and solutions for corporate information security measures and optimal IT operations. Leveraging over 50 years of extensive knowledge and experience in IT services, we strongly support the businesses of various equipment manufacturers and trading companies. Our operations center, staffed by around 100 engineers, operates 24/7, and collaborates with more than 40 service locations nationwide to handle call reception from our clients' business partners and perform on-site maintenance and inspections of equipment. In addition to obtaining the Privacy Mark, we implement a global standard quality management system and stringent security measures. You can confidently entrust us with your after-service related tasks.