Customize three types: options, dialogue, and form! Automatically respond to "don't understand" or "not found."
"AI Concierge for Chatbot" is an AI that automatically responds to inquiries on the web screen on behalf of a person. With a simple design and just by inputting questions, it automatically answers "I don't know" or "not found." It can be used in various ways, including customer support, internal responses in general affairs, human resources, information systems, as well as surveys and reception forms. 【Features】 ■ A dialogue engine developed based on call center operation know-how ■ Responds to keywords, context, and variations in expression ■ Customizable to meet user needs ■ Expandable not only for web users but also for automated phone responses ■ Capable of building FAQs and automating customer responses *For more details, please refer to the PDF materials or feel free to contact us.
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basic information
【Types of Chatbots】 ■Choice-based Chatbot ■Conversational Chatbot ■Form-based Chatbot *For more details, please refer to the PDF document or feel free to contact us.
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Applications/Examples of results
【Examples of Use】 ■ Customer support and other customer interactions ■ Internal support such as general affairs, human resources, and information systems ■ Surveys and reception forms, etc. *For more details, please refer to the PDF document or feel free to contact us.
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Company information
Our company primarily operates three businesses: AI concierge services, RPA consulting services, and outsourced call center operations. In the AI concierge services, we support the efficiency and cost reduction of call centers through the automation of inquiry responses and reception tasks using AI. In the outsourced call center operations, we provide support from planning to sales activities, leading to the resolution of call center challenges and business improvements. Please feel free to contact us if you have any requests.