For support tasks during telework! Providing quick remote support anytime, anywhere.
"Secure Remote Support" allows for support as if operating directly on the client's screen through remote control of PCs via the same product, without the need to physically visit the site with issues. Operators can communicate with clients via a web-based platform and can operate transparently beyond firewalls, accessing PCs and servers equipped with Windows, Mac, or Linux operating systems. 【Features】 ■ Remote access and control ■ Efficiency and scalability ■ Customization and branding ■ Team and permission management ■ Auditing and compliance ■ Integration *For more details, please refer to the PDF document or feel free to contact us.
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【Other Features】 ■ Ability to access devices beyond the firewall ■ High security and cost performance ■ No limits on the number of registered supporters or supported devices ■ JumpClient (agent software) available for unmanned servers *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Rikei Corporation was established in 1957 and is a solution vendor in the IT and electronics industry, celebrating its 65th anniversary. We propose a variety of solutions centered around cutting-edge technologies and advanced products in the fields of system solutions, network solutions, and electronic components and devices, tailored as the optimal "step-ahead solution" to meet our customers' needs.