We support the operation and monitoring of IT infrastructure, including sudden failures and equipment malfunctions. By combining various options, we achieve optimal operational support.
This is a service that supports the operation of your IT systems from the network to the server. In addition to basic services, we combine a variety of optional services to assist with various operational tasks, from operational consulting to configuration management, event management, remote monitoring, security management, and performance management. We support not only Allied Telesis products but also multi-vendor products. Additionally, we offer individual services as simple package services that can be used independently. *For more details, please refer to the related links or feel free to contact us.*
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basic information
Service Lineup ■Basic Services This is a service that provides 24/7 remote monitoring and assists in troubleshooting in the event of a failure. It consists of three essential elements for responding to incidents: understanding the configuration, accepting failure reports, and handling failures. ■Optional Services These are services that can be used in addition to the basic services, tailored to the customer's needs. They can be freely combined to provide optimal support based on customer requests and applications. - Remote Monitoring - Operations Consultation Desk - Firmware Management Support - Customer Site Report and more ■Individual Services These are services that do not require enrollment in basic services. They are suitable for customers who need targeted support without incurring additional costs. - Remote Monitoring Lite - Remote Management Pack - Allied Optical Telework Pack and more *For more details, please refer to the related links or feel free to contact us.
Price information
It varies depending on the service content. Please feel free to contact us.
Delivery Time
※It varies depending on the service details. Please feel free to contact us.
Applications/Examples of results
This is ideal for customers who want to outsource the operation and monitoring of IT infrastructure, as well as IT administrators who need consultation and support for operational tasks. *For more details, please refer to the related links or feel free to contact us.
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Company information
Our company started its business in 1987 as a manufacturer specializing in network equipment, and now we have expanded our scope of activities to include everything from network design, construction, maintenance, operation, to security management. Currently, we have 31 consolidated subsidiaries in 21 countries, conducting cutting-edge technology research and development globally, and producing products with advanced production technology and cost competitiveness at our own factories in Asia. Our security solutions centered around networks have received high praise as communication infrastructure in companies, municipalities, smart buildings, and smart cities around the world. Allied Telesis will continue to contribute to the realization of a safe, secure, and more prosperous society.