Customer comfort × staff work efficiency! Achieving a highly convenient and comfortable service counter!
"MS Voice Call NEO Ver.2" is a counter guidance system designed to improve staff operational efficiency. It is equipped with features that reduce the burden on customers at the counter, enabling quicker and more appropriate operations. We have continuously innovated to transform the "waiting time" experienced by customers from something "boring" to something "comfortable," significantly enhancing convenience and comfort by shortening the "perceived waiting time." [Features] ■ Capable of accepting multiple tasks at once ■ Enhanced web functionality integration ■ Supports six languages ■ Flexible calling, holding, and recalling options *For more details, please refer to the PDF document or feel free to contact us.
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basic information
【Other Features (Excerpt)】 <For Staff> ■ Back Office Function: Staff can share the congestion status at the service counter. ■ Operation Device Function: Call, hold, and recall can be performed freely. ■ Statistical Data Output: Daily usage data of the service counter can be output. ■ Display Customization: Can be adjusted to match the characteristics and atmosphere of the service counter. <For Customers> ■ Multifunctional Display Monitor: The call screen has various displays to reduce waiting time stress. ■ Web Function: Smooth reception is possible via the web. ■ Call Voice Control Function: Controls duplication of multiple business calls. ■ Multilingual Function: Supports six languages for screens, ticketing cards, and voice. *For more details, please refer to the PDF document or feel free to contact us.
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We will make suggestions based on your installation environment and requirements.
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Applications/Examples of results
【Example of Installation Environment】 ■ Municipal Reception ■ Hospital/Clinic Reception ■ Pharmacy Reception ■ Commercial Facilities ■ Financial Institution Counter ■ Travel Agency ■ Mobile Shop ■ Event Venue
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Company information
Since our establishment as a manufacturer and seller of office shredders, we have continued to advance as a top manufacturer of commercial shredders. In recent years, we have further expanded our range of solutions and, together with our partner companies, we are proposing office products other than shredders to our customers.