【Case Study - COVID-19 Measures】 For calling patients from reception to checkout!

We have introduced the "One-Touch Call" calling bell at the Health and Welfare Center in Yamatsuri Town, Fukushima Prefecture. At the mass vaccination site for the novel coronavirus, when the waiting room becomes full, we provide the calling bell so that individuals can wait in the parking lot until their turn. "We were able to smoothly manage the situation by giving the calling bell to those waiting outside when the waiting room was full." "Older adults can simply return when the calling bell rings, allowing for a trouble-free process." This has received positive feedback. To use it, we hand the "One-Touch Call receiver" to those waiting at the reception, and when their turn comes, we press the "One-Touch Call transmitter," prompting the vaccine recipient to return to the reception to collect the "One-Touch Call receiver." The calling bell, familiar in food courts, is a simple device that is easy to understand and use for everyone, without requiring tasks like "registering as a member via smartphone" or "scanning QR codes," which may not be familiar to older adults. The venue staff can proceed smoothly without needing to explain operations or answer questions. This also helps prevent difficulties in communication and understanding the situation due to crowding.

We have published a case study on the website of Pacific Shonan Co., Ltd.! We have introduced a one-touch call system at Wakaba Hospital located in Sakado City, Saitama Prefecture. The purpose is to prevent crowding as a measure against the COVID-19 infection, allowing patients to wait in places other than the waiting room or in their cars, and to call them smoothly from the examination room. You can view the details from the link below.