Significantly reduce the input burden of VOC and improve operational efficiency! Introducing a new service that utilizes AI for digitizing handwritten documents.
This product is a cloud-based AI-OCR solution that digitizes VOC (Voice of Customer). By using the standardized form layout of the VOC questionnaire devised by JS Fit, we achieve improved AI-OCR reading accuracy and cost reduction. The OCR equipped with AI learns and improves recognition rates as it processes handwritten characters, resulting in high recognition rates for handwritten text. By utilizing a unique standardized form layout, we can provide services in a short period. 【Features】 ■ High recognition rate for handwritten text ■ Works on plain paper ■ Quick service delivery ■ Achieves low costs ■ Comprehensive support services *For more details, please refer to the PDF document or feel free to contact us.
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【Other Features】 ■ The OCR equipped with AI learns and improves recognition rates as it uses handwritten characters. ■ There is no need for dedicated OCR paper, reducing running costs by using plain paper. ■ By using a unique standard form layout, service provision can be achieved in a short period. ■ Cost reduction is realized by setting up the reading of the unique standard form layout. ■ Changes to reading/output settings and verification when changing form layouts are supported by technicians (consultation required separately). * For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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As a member of the NTT Data Group, we have over 50 years of experience in BPO services since our founding. We provide services in three segments: BPO services, system development, and infrastructure construction. In BPO services, we offer comprehensive back-office, call center, and data entry services, including the management of important information such as My Number. Currently, we also support the sale of RPA (Winacter) and AI-OCR (DxSuite) utilizing IT, as well as the streamlining of operations. In development, we focus on system development centered around the integrated mail order management system "C.NEXT" series, which encompasses everything from e-commerce sites to core systems and data analysis. In infrastructure, we build network security infrastructures and managed services that can respond to cyberattacks and information leaks. Additionally, we offer comprehensive IT services that combine all of these elements.