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  6. Third-party maintenance service "NEXT Maintenance Service"

Third-party maintenance service "NEXT Maintenance Service"

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last updated:Apr 28, 2023

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Please utilize NEXT maintenance as a new option to meet our customers' diverse needs.

The "NEXT Maintenance Service" is a third-party maintenance service independently provided by our company, without relying on manufacturer support. By using refurbished parts for replacement maintenance components, we can address hardware failure recovery for ICT devices, including EOL products for which manufacturers have ended support. Additionally, we offer the "NEXT Rental Service," which provides a wide range of high-quality ICT devices owned by Net One Next at affordable rental prices. 【Features】 ■ Independently provided by Net One Next without relying on manufacturer support ■ Supports hardware failure recovery for ICT devices ■ Products handled - General ICT hardware devices, primarily focusing on products handled by Net One Systems and Net One Partners *For more details, please refer to the PDF document or feel free to contact us.

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2021-07-08_17h17_39.png

Third-party maintenance service "NEXT Maintenance Service"

2021-07-08_17h17_39.png
2021-07-08_17h17_39.png
  • Related Link - https://www.netone-next.co.jp/service/maintenance/

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basic information

**Overview** ■ Service Overview: Independent repair and recovery of HW products without relying on vendors for failures or malfunctions. ■ Services Provided: Reception, troubleshooting, maintenance parts management, kitting, delivery, on-site replacement. ■ Service Hours: - 5Dx8H 7Dx24H Sendback - 5D, 7Dx8H, 12H, 24H Onsite ■ SLO: Best effort (2 to 4 hours after troubleshooting) ■ Target Products: Primarily NOS-G genuine products, covering all ICT HW items. ■ Support for EOL Products: Committed to maintenance support during the contract period by procuring maintenance parts from the market as needed. ■ Strengths: Long-term reasonable support. ■ Weaknesses: Unable to handle analyses related to vendor collaboration for license applications, software issues, vulnerabilities, etc. *For more details, please refer to the PDF document or feel free to contact us.*

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【Effective in such cases】 ■ Some equipment has reached EOL ■ Want to continue using the current system that is operating stably ■ Want to allocate a higher budget for specific equipment or applications in the new system ■ Due to the large-scale system, want to implement equipment replacement in phases *For more details, please refer to the PDF document or feel free to contact us.

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Third-party maintenance service "NEXT Maintenance Service"

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Our company supports the long-term stable use of ICT infrastructure by utilizing refurbished products. Additionally, we provide high-quality services through our group's extensive ICT knowledge and service provision platform. 【Products and Services】 - Third-party maintenance services for ICT equipment - Rental services for ICT equipment - Sales of refurbished/third-party products

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