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  6. Remote support software "LinkerWorks"

Remote support software "LinkerWorks"

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last updated:Aug 21, 2024

フィールドクロス 東京本社、大阪オフィス
フィールドクロス 東京本社、大阪オフィス
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A dedicated service for smart glasses that improves the workplace and delivers results!

"LinkerWorks" is remote support software that realizes on-site assistance and remote presence solutions when combined with the industrial smart glasses "InfoLinker3." It connects site supervisors at the management center with workers in remote locations via the internet, enabling remote support through video calls and allowing for the storage and management of work evidence in the cloud. It includes features that enable administrators to provide precise instructions to workers in remote locations. ■ Features of "LinkerWorks" - Realizes remote support between multiple distant locations Remote precise instructions can be given to distant locations through video calls using screen sharing and drawing functions with the instructing party, and records can be captured without hindering the worker's tasks through remote operation of devices. - Assists in standardizing work and improving quality Hands-free operation through voice commands allows workers to perform tasks while confirming work procedures, and ensuring traceability through work history enhances quality and management at the work site. *For more details, please contact us through our company website.

    Color cameraSoftware (middle, driver, security, etc.)Other services
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Remote support software "LinkerWorks"

lw_img01.jpg
lw_img01.jpg
  • Related Link - https://www.fieldx.co.jp/linkerworks/

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basic information

【Product Specifications】 ■Work Support: Achieving remote assistance between multiple distant locations - Remote support via video calls - Monitoring from the worker's perspective - Information sharing through drawing tools and screen sharing - Stable shooting with anti-shake features ■Work Navigation: Assisting in standardizing work and improving quality - Issuing work instructions and recording evidence - Managing work pace - Creating work manuals tailored to business needs - Hands-free operation via voice commands - Displaying a list of work history (work time, quality performance, etc.) ■Work Recorder: Capturing and recording work - Recording work videos from the worker's perspective - Selecting resolution based on the situation ■Work Files: Displaying files saved on the device - Viewing photos and videos - Viewing PDF documents *For more details, please contact us through our website.

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Detailed information

  • lw_img02_01.jpg

    ■Work Support Administrators can provide remote instructions to workers via video calls, enabling work assistance, efficiency improvements, and video monitoring.

  • lw_img02_02.jpg

    ■Work Navigation It is possible to manage work pace and create manuals according to the workflow created by the administrator.

  • lw_img02_03.jpg

    ■Work Recorder It can record work videos from the operator's perspective to the built-in storage even when communication is not possible.

  • lw_img02_04.jpg

    ■Work Files Photos and video files saved in the device's internal storage can be viewed even when there is no communication available.

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Industrial Smart Glasses InfoLinker3 / Remote Support Cloud Service LinkerWorks

Industrial Smart Glasses InfoLinker3 / Remote Support Cloud Service LinkerWorks

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フィールドクロス

フィールドクロス 東京本社、大阪オフィス

IT/Telecommunications

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We are a company that consistently plans, develops, and manufactures hardware for wearable devices (smart glasses) and remote assistance software. While the evolution of AI is accelerating, there will always be workplaces that require human presence. We aim to create an environment where all field workers can work efficiently, comfortably, safely, and with enjoyment through the use of wearable devices and smart glasses. We will transform the future of workplaces from a human-first perspective and achieve harmony between technology and humans. Please feel free to consult us about field challenges, smart glasses, and wearable devices.

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