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  6. EUC support services

EUC support services

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last updated:Feb 19, 2021

ジェイ・アイ・エム
ジェイ・アイ・エム
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Building systems and creating tools for the field that reflect the voices from the site, along with EUC support.

Tasks such as creating tools and building systems that do not directly impact performance tend to be postponed, leading to an accumulation of cumbersome tasks in the business departments. Consequently, overtime hours also increase. We offer "EUC support services" to build systems for the field that reflect the voices of the frontline, rather than large and expensive systems equipped with high functionality.

    Other information systemsOther contract services
製品画像_EUC支援サービス.png

EUC support services

製品画像_EUC支援サービス.png
製品画像_EUC支援サービス.png
  • Related Link - https://www.jim.co.jp/service/euc/index.html

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basic information

We propose measures for business improvement and efficiency through IT, and on behalf of our customers' system departments, we will build custom-made tools. 【Usage Scenarios】 ■ Creation and output of forms ■ Creation and management of daily and weekly reports ■ Management and analysis of customer lists ■ Purchase and inventory management of supplies ■ Management of handled products ■ Sales management and negotiation daily reports ■ Project progress management ■ Business progress management ■ Defect management and report creation ■ Inquiry management and analysis ■ Contract information and contract period management… and more.

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Applications/Examples of results

Examples of business challenges that can be resolved with EUC support services: ■ Inputting, creating, and managing... the same tasks are performed by other departments or teams. ■ There are separate Excel files for each report, requiring the same information to be entered multiple times. ■ Routine data analysis, aggregation, and graph creation require the same tasks to be performed each time with different extracted data. ■ Excel files created by predecessors are complicated due to the use of macros and VBA, making it impossible to hand over when they transfer or retire. ■ System modifications for products with low transaction volumes or infrequently used reports are postponed due to low cost-effectiveness. ■ To prevent data entry errors, printouts are made after inputting, and another person checks the contents... visual inspections take time and can lead to inspection errors. ■ Administrative tasks become complicated depending on the products and transaction details, making the creation and management of each report cumbersome. ■ Various methods are employed to ensure there are no omissions in progress management and customer follow-ups.

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ジェイ・アイ・エム

ジェイ・アイ・エム

IT/Telecommunications

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Since its founding in 1965, JIM has been handling a wide range of document information. In today's world, where increasingly diverse information is overflowing, information is a valuable asset for our customers. Visible information, such as paper and electronic data, continues to be created every day. At the same time, it is also accumulated as an invisible and unnoticed group of information. Our mission is to transform our customers' invisible information into visible information assets and to create value from them. Turning the "invisible" into the "visible." We are confident that this will help our customers recognize new value, expand their business fields, and contribute to the "creation of sustainable corporate value." Together with our customers and partners, we move to the next stage.

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