[Case Study] Resolving Waiting Line Issues at a Golf Driving Range

You can now wait in line at your favorite place and check the calling status on the screen [Accordia Garden Nagoya].

We would like to introduce the implementation examples of our products, "One-Touch Call" and "One-Touch View." ★ This system has been well-received by both customers and staff. 【Before Implementation】 - Customers were given a number tag at the reception and asked to wait near the reception area. - Staff called out customers verbally, and if they did not respond, announcements were made over the facility's PA system. - Customers waiting for their turn occasionally asked if they had been called. 【After Implementation】 - The waiting areas have been expanded to include the café, shop, and parking lot. - The status of the reception and calls is now displayed on the screen. - Increased operational efficiency for staff. 【How to Use】 - Hand the One-Touch Call receiver to customers who have completed their check-in. - Press the number of the customer whose turn has come on the operation tablet. Since the reception was located up to approximately 140 meters away from the parking lot, we installed two relay devices. Customers can now wait comfortably anywhere within the facility.

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