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  6. This is convincing: Third-party maintenance data live - Maintenance service supply system.

This is convincing: Third-party maintenance data live - Maintenance service supply system.

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Data Live Kanto Stock Center

last updated:Oct 18, 2023

データライブ
データライブ
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"Data Live Kanto Stock Center" stocks over 800,000 discontinued parts from manufacturers and supports nationwide EOSL extended maintenance services.

<What is Third-Party Maintenance for IT Infrastructure (EOSL Extension Maintenance)> This is a service that continues maintenance for servers, storage, and network equipment that make up the IT infrastructure even after the manufacturer's maintenance has ended (after EOL/EOSL). (*) Third-party maintenance refers to the maintenance of IT hardware such as servers and network equipment being performed by a third-party company rather than relying on the manufacturer. (*) EOL and EOSL mean End of Life and End of Service Life, respectively, indicating the end of the manufacturer's maintenance period. <Maintenance Service Supporting Long-Term Operation for 2,000 Companies Nationwide and 100,000 Units> The "EOSL Extension Maintenance Service," which extends the maintenance period of IT hardware by utilizing third-party maintenance not bound by EOL and EOSL, supports long-term operation for a total of 90,000 units across 1,800 companies in various industries such as finance, telecommunications, power, and public services. <National Supply System for Maintenance Parts> The Data Live Kanto Stock Center, which stocks over 800,000 discontinued manufacturer parts. The building has an area of 1,400 tsubo (approximately 4,600 square meters). The maintenance parts prepared here are deployed to locations nationwide to prepare for equipment failures covered under contract.

    Routers, Switches, and HubsserverOther services
00_KSC外観_940_144dpi.jpg

This is convincing: Third-party maintenance data live - Maintenance service supply system.

00_KSC外観_940_144dpi.jpg
00_KSC外観_940_144dpi.jpg
  • Related Link - https://www.datalive.co.jp/capabilities/parts_inve…

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basic information

<Data Live Kanto Stock Center> A unique production and logistics supply chain base supporting third-party maintenance services. ★ Main Units: 7,500+ The number of types of main units for maintenance at Data Live. Stocking main unit types that cover 80% of the distribution share, ranging from servers in the office to large servers equivalent to 42U racks in data centers. These units are used not only as replacements during failures but also as lab machines for verifying maintenance procedures and for engineer training, helping to confirm the actual behavior during failures and recovery. ★ Parts: 800,000+ The quantity of stocked parts for maintenance at Data Live. All parts are inspected in full in preparation for replacements. Daily arrivals and quality inspections are conducted to replenish parts consumed during failure replacements, and they are deployed as maintenance parts. Parts are individually managed, with detailed model numbers and inspection results recorded. It is possible to identify quality variations specific to EOL/EOSL parts, allowing for the selection of high-quality parts. ★ Building Area: 4,600 m² The building area of the Kanto Stock Center. Approximately the same area as an American football field, it possesses essential functions for third-party maintenance services such as production and logistics of EOL/EOSL main unit parts, quality control, and inventory management.

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A base for the stockpiling and quality management of maintenance parts and main units consumed in EOSL maintenance. The building area is 4,600 m², with over 7,500 types of main units and over 800,000 parts in stock. High-quality maintenance parts are produced and managed under ISO 9001 and ISO 27001 certifications. <Logistics Features> Strength in Domestic Procurement We have strong procurement capabilities not only from overseas manufacturers but also from domestic manufacturers, supporting the long-term use of domestically produced products that are widely integrated into systems of companies, government agencies, and organizations within Japan. Measures Against Quality Variability Replacement parts sourced from diverse channels can exhibit quality variability among individual units. As a specialist in EOSL maintenance, we have established inspection facilities and processes to measure quality, allowing us to quantitatively capture the characteristics of EOL/EOSL parts. Security Measures In addition to entrance and exit management, we maintain a high security level by detecting the removal of metal fragments through metal detection and weight management in data erasure spaces and asset storage zones. Measures Against Physical Deterioration Main units and parts are stored in air-conditioned warehouses, where quality inspections are conducted in processes equipped with static electricity countermeasures. This protects IT equipment and parts from physical deterioration caused by heat and static electricity, minimizing degradation during storage.

Detailed information

  • 00_備蓄Disk01.jpg

    A rich variety of types and model numbers. We stock various HDD model numbers for the servers under maintenance.

  • disk-check.jpg

    Customize quality control inspection equipment used in hard disk production for EOSL to conduct rigorous inspections. Increase recovery rates during initial failure response.

  • 仕事風景05.jpg

    Kit the system to be maintained with the same configuration, including the configuration of the cold standby machine. Conduct verification tests after embedding, and deploy equipment and parts without issues to a maintenance warehouse that can deliver them to the installation site of the system to be maintained on the same day.

  • iso9001-iso27001.png

    ISO 9001 and ISO 27001 certification Thoroughly implementing quality management and strictly managing the information assets entrusted by customers.

  • 仕事風景11.jpg

    Quickly implement configuration management of network devices and verification tests for each port.

  • IMG_0625.jpg

    Memory verification is also managed individually to suppress bit error occurrences.

  • IMG_0907.jpg

    We received an inquiry regarding maintenance services and gathered information about the equipment in question. We will check the compatible main unit and parts from our extensive registered inventory and determine the feasibility of the response. We will provide an accurate estimate.

  • IMG_0902.jpg

    For systems that are critical, large-scale, or used in special environments where standard responses are difficult, we customize various workflows to accommodate them. Through remote meetings, we adjust and provide deployment methods for each system, the units for bringing in during failures, access to and from the data center, and the formats and flows for reporting failures. This helps reduce the burden on system operations.

  • IMG_0968.jpg

    We flexibly accommodate complex business flows, order and delivery rules specific to each company, and individual contract agreements in accordance with the system's business practices.

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EOSL Maintenance Parts Supply_Data Live Kanto Stock Center

EOSL Maintenance Parts Supply_Data Live Kanto Stock Center

COMPANY
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Advancing Third-Party Maintenance of IT Infrastructure (Data Live Case Studies)

Advancing Third-Party Maintenance of IT Infrastructure (Data Live Case Studies)

TECHNICAL
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Third-party maintenance - EOL/EOSL extended maintenance service

Third-party maintenance - EOL/EOSL extended maintenance service

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データライブ

データライブ

IT/Telecommunications

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A Japanese third-party maintenance specialist provider supporting cost reduction and long-term operation of IT infrastructure. After the manufacturer's maintenance ends (EOL/EOSL), we stock 800,000 main units and parts domestically and ensure the reliable provision of extended maintenance services. Our services are adopted by 2,000 companies nationwide, including those in finance, telecommunications, and power.

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