Third-party maintenance for EMC products after manufacturer support ends.
IT equipment such as servers typically reaches the end of manufacturer support (EOSL) in 5 to 7 years. SAT's extended maintenance service provides third-party support for products after the manufacturer's support period has ended. By extending the life of the equipment, we can not only solve the problem of maintenance period expiration that arises before system migration but also expect a reduction in migration costs due to fewer system migrations. ■ Main supported EMC products Data Domain series VNX / VNXe series VMAX series Isilon series ■ List of target devices https://www.sat-corp.jp/maintenance/list/emc 【Benefits of service implementation】 ■ Reduce costs associated with system migration by using equipment for a longer period ■ Flexibly adjust the system migration schedule ■ Manage equipment from multiple manufacturers through a single point of contact
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basic information
■List of Equipment Covered by Maintenance (All Manufacturers) https://www.sat-corp.jp/maintenance/list *Even if the equipment is not listed, it may still be eligible for maintenance, so please feel free to contact us first.*
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Applications/Examples of results
■Implementation Results Search https://www.sat-corp.jp/case-study
Detailed information
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Support is available for over 1,585 models from more than 45 manufacturers.
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<National support available, 24 hours a day, 365 days a year> We can respond to customer failure calls, deliver materials, and provide on-site support (visiting the installation location) 24 hours a day, 365 days a year.
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<Trusted Maintenance Capability> Engineers with experience in maintenance at various IT equipment manufacturers are on staff. Additionally, we conduct over 1,700 fault analyses annually, accumulating this analysis data as knowledge and utilizing it for maintenance.
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<High-Safety Maintenance Parts> Procured parts undergo inspections using our own verification equipment, with a total of 25 types of inspections (varying by equipment) conducted. Only parts that pass these inspections are classified as high-safety components.
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<Procurement Capability of Spare Parts> We procure parts from over 30 domestic and international suppliers with a low initial defect rate, sourcing components that have passed inspections at each partner.
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<Rich Track Record> We have a wide range of transactions with various clients, from large corporations to individual business owners, including not only IT-related companies but also financial institutions, healthcare organizations, and manufacturing industries, with approximately 45,000 units currently under contract as of February 2022.
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Company information
SA Technology Co., Ltd. is a comprehensive IT technology service and support company that broadly handles everything from planning and implementing IT systems to operation, maintenance, and product sales. In particular, our "Extended Maintenance Service," which provides third-party maintenance for high-performance large servers and storage after the manufacturer's warranty period, has led the industry with a wealth of experience and flexible service plans. With the high technical skills cultivated through our maintenance support, we work together with our customers to consider their IT platforms. Additionally, we offer various services related to IT systems, such as server construction services and operational services.