This is a service that continues maintenance even after EOL for Cisco, Juniper, FortiNet, YAMAHA, AlliedTelesis, and others.
IT Cost Optimization By providing extended maintenance for IT hardware after the manufacturer's support ends, we can extend the usage period of the system without being constrained by EOSL, allowing for IT cost reduction through budget reallocation. EOL/EOSL Extended Maintenance Service Servers, storage, and network devices that reach the manufacturer's maintenance deadline can be maintained for as long as possible. Extended maintenance service for IT hardware after the manufacturer's support deadline (EOL/EOSL). Supporting long-term use of servers, storage, and network devices approaching EOL/EOSL with a track record of 100,000 units across 2,000 companies nationwide. Supply services for discontinued equipment are also available. Recommended for EOL countermeasures ✓ Maintenance services for Cisco and Juniper have ended. ✓ I want to use the installed network equipment for as long as possible. ✓ I want to review the maintenance costs of the installed network. ✓ I want to maintain network devices at dispersed locations according to their configurations. ✓ I want to choose a domestic third-party maintenance provider with high procurement capabilities and quality for replacement units. ✓ I want to choose a domestic third-party maintenance provider with extensive experience nationwide.
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basic information
Not just cost reduction We can provide extended maintenance support for all server, storage, and network equipment that has reached its End of Service Life (EOSL), allowing for comprehensive maintenance support for the entire IT infrastructure. This enables not only the compression of maintenance costs but also the planned long-term maintenance of legacy systems during infrastructure upgrades and cloud migrations, facilitating digital transformation (DX). Quality and quantity of replacement parts We have a procurement and production system that supports our EOSL maintenance business, maintaining the ability to procure and stock EOSL parts as well as conduct quality inspections. We ensure a sufficient quantity and quality of maintenance replacement parts in stock.
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A track record of 100,000 units in the country. DataLive's EOL extension maintenance service is adopted by over 2,000 companies and organizations across Japan, boasting extensive experience in extending the maintenance of IT hardware. DataLive's EOSL extension maintenance service allows for continued use even after failures, supporting the long-term operation of network infrastructure.
Detailed information
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Quality and Quantity of Replacement Parts We have a procurement and production system that supports the EOSL maintenance business, maintaining the ability to procure and stock EOSL parts and conduct quality inspections. We will stock a sufficient quantity and quality of maintenance replacement parts.
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ISO 9001 Certification ISO 27001 Certification We have implemented management systems for ISO 9001 and ISO 27001 across all departments to provide maintenance services, enhance customer satisfaction, and protect and effectively utilize various information assets of our clients. We are committed to establishing a system for delivering higher quality services and products, striving to improve customer satisfaction, and providing safe and secure services with thorough information security.
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Inspection and Maintenance Service Technology for EOSL Parts We are facing many technical and engineering challenges to supply EOSL parts without relying on manufacturers. We are committed to building high quality through technology and inheritance, handling precision electronic components, and establishing systems and facilities to ensure stable quality while accumulating knowledge.
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We have also equipped inspection facilities for network devices, promptly conducting inspections for main unit replacements, and assessing issues such as port activity and degradation of optical modules.
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The equipment information and maintenance registration information provided by customers for quotation requests are treated as confidential information. We check inventory not only by model and product name but also at the part number and type number level to allocate maintenance parts. The accuracy of the registration information supports a high initial recovery rate during failures.
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Even during the pandemic, we handle meetings remotely. We will also adjust to customize maintenance schemes and response flows for each system in relation to the maintenance of critical systems. We carefully address details such as parts deployment methods, delivery units, access to and from data centers, and reporting methods for maintenance work, creating individual flows. This enhances the quality of our services and reduces the operational burden on systems.
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Establish a rich inventory of stock and generously provide spare parts in preparation for any disruptions. A substantial stockpile enhances trust in maintenance services.
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In preparation for future maintenance targets and consumption due to failures, we strive to receive the necessary quantities daily and focus on maintenance and inspection.
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Check and register the configuration in advance, such as the version of the embedded OS for network devices and the installed modules. Deploy equivalent configuration main units and promptly replace any faulty main units. Please consult in advance regarding the handling of Config backups in preparation for failures.
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Company information
A Japanese third-party maintenance specialist provider supporting cost reduction and long-term operation of IT infrastructure. After the manufacturer's maintenance ends (EOL/EOSL), we stock 800,000 main units and parts domestically and ensure the reliable provision of extended maintenance services. Our services are adopted by 2,000 companies nationwide, including those in finance, telecommunications, and power.