We will support the overall business organization, initial setup, function development, and user training related to the implementation of ServiceCloud.
ServiceCloud is a cloud-based platform for call centers and customer support provided by Salesforce.com. 【Expected Challenges】 - Information management across multiple departments and the proliferation of multiple systems, leading to an inability to centrally manage customer information. - Desire to streamline customer inquiry history management. - Want to link the FAQ site with inquiry management. 【Expected Benefits】 - Achieving improved customer satisfaction through the correct centralized management of customer information and the utilization of that data. - Organizing business processes through implementation support. - Acquiring a Salesforce system that matches business processes. - Accumulating in-house know-how through the provision of operational expertise and user training support from our company.
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Contact Information TechnoPro, Inc. TechnoPro Design Division https://www.technopro.com/design/contact/sales/
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Company information
【Company Introduction】 TechnoPro Design Co., Ltd. is a core company within the TechnoPro Group, the largest technical staffing service segment in Japan, boasting over 7,000 technical employees. We provide professional services such as engineering, contracting, and technical consulting, primarily in the manufacturing industry, focusing on technical areas such as AI/data science, control systems, mechanical design, and hardware and software development. We help our clients, including information industries, public and private research institutions, and university laboratories, solve a wide range of challenges they face. 【Provided Solutions】 ■ AI and Data Science ■ Cloud Services ■ Cybersecurity ■ Mechanical System Design ■ 5G/6G Networks