[Case Study] MRO Stocker

Restocking various supplies needed on-site for each customer! A tool-based service enhanced by the power of IT.

The system of selecting frequently used items for each customer, placing them in a box, and regularly replenishing the items that run out is known as "oki-yaku," a practice that has been utilized in Japan for a long time. This system was adapted for industrial auxiliary materials with the launch of TRUSCO's "MRO Stocker" service in January 2020. This time, we made a proposal to Company T, which is involved in vehicle equipment and other areas. The products stocked in the MRO Stocker are selected from TRUSCO Nakayama's offerings, focusing on items with high usage frequency, based on discussions with customers during the implementation phase. Leveraging our long-standing experience in the sale and delivery of supplies and consumables used on-site, we provide consistent support throughout the implementation process, including effective introduction methods, organizing and creating lists of the products to be introduced, and considering installation locations and usage methods. Feedback from the person in charge of the implementation has included comments such as, "The display on the shelves is done by the retailer (Mascore), so it's very easy," and "There’s no need for ordering each time, running out of stock, or inventory management, which makes it very convenient." *For more details, please refer to the PDF materials or feel free to contact us.

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