[Case Study of Problem Solving] Electronic Equipment Renovation Work (Software Update)
Leave the management of the number of units by serial number to us! Here are examples of cases where we completed work by the desired delivery date of the manufacturer.
The background of the order was a request to update the software and perform simple functionality checks on 5,000 electronic devices that are in stock for compensation. First, we will confirm the work details with the manufacturer using the QC process diagram. After that, we will establish a dedicated line in a short period and begin work. We will check the battery levels and replace the exterior for any damaged units, then conduct functionality checks and manage all units through the system (to prevent any oversight in the work). As a result, we completed the work on 5,000 units within the manufacturer's desired delivery time of three weeks. Additionally, at the Western Japan Repair Center, we have a track record of handling the change of destination for 40,000 electronic devices in stock (software updates) within one month. #Kitting #RenovationWork #Rework #SoftwareUpdate
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【Our Proposal】 ■ Establish a dedicated line for quick operation ■ Manage internally with a system to prevent any oversight (such as serial numbers) ■ Replace exterior for items with surface scratches ■ Conduct charging and simple checks (We will confirm the work contents using the QC process diagram) ■ Handle inbound and outbound logistics with pallets (including packaging work) *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Company information
Our company provides services centered around repair and maintenance support for electronic devices in collaboration with manufacturers, including inspection, refurbishment, and kitting. Leveraging our experience in repairing information communication devices (such as mobile phones and tablets) for LG Electronics, we possess the know-how to manage the entire process from reception to shipment, ensuring reliable and accurate repair responses through quality control developed in manufacturer repairs. Additionally, we conduct comprehensive management using our in-house system, providing feedback on defects to contribute to better product development (quality improvement). We also have experience in material management and ordering operations, allowing us to respond flexibly to customer requests for inspection, preprocessing, and reuse. We are committed to transforming over 15 years of accumulated experience in mobile phone repair into know-how that we can deliver to our customers every day.