The 100% on-time delivery rate project was born from the idea that "manufacturing is a service industry"!
We would like to introduce Tōei Chōkō Co., Ltd.'s commitment to on-time delivery. We have established our own production management system and are dedicated to adhering to delivery deadlines, achieving an on-time delivery rate of 98.7% (average for the fiscal year 2018) due to internal factors such as defects, and we strive daily towards 100%. Rather than relying on "the spirit and determination of the workplace" to meet deadlines, we have created a system that reduces overtime while still ensuring timely delivery. The 100% on-time delivery project was born from the idea that "manufacturing is a service industry." We do not simply have the mindset of "just making what is on the drawing" or "it's fine as long as it works." Instead, we discuss as a team what we can do to exceed our customers' expectations and implement various improvements. **Features** - Nearly 100% on-time delivery rate - Aiming for customer satisfaction that exceeds expectations *For more details, please refer to the PDF document or feel free to contact us.*
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**Features (Details)** <Nearly 100% Compliance with Delivery Deadlines> - We have established our own production management system and are committed to meeting delivery deadlines. - The compliance rate for delivery deadlines due to internal causes such as defects is 98.7% (average for fiscal year 2018), and we strive daily towards 100%. - Instead of relying on "the spirit and determination of the site" to meet deadlines, we have created a system that reduces overtime while still ensuring deadlines are met. - The importance of meeting deadlines is discussed among all employees, and when achieved, the joy is shared, leading to a culture that values deadline compliance. <Striving for Customer Satisfaction Beyond Expectations> - The 100% compliance with delivery deadlines project was born from the idea that "manufacturing is a service industry." - Rather than having the mindset of "just making what is on the drawing" or "it's fine as long as it works," we discuss as a team what we can do to exceed the expectations that customers have in mind and implement various improvements. - We constantly engage in discussions about "how would I feel if I were the customer." *For more details, please refer to the PDF document or feel free to contact us.*
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For more details, please refer to the PDF document or feel free to contact us.
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Tōei Chōkō Co., Ltd. has been committed to high-precision processing since its establishment. We boldly challenge difficult machining tasks and strive daily for the technical skills that make our customers say, "I can only consult Tōei Chōkō for such difficult jobs." To manufacture "perfect products," we must maintain a consistent core of "processing philosophy" throughout all processes, rather than just finishing products somewhat according to the drawings. We carefully complete products with machining procedures that consider even the final processes, spanning multiple stages. We achieve high-precision processing through optimal processes utilizing our diverse in-house equipment.
