Third-party maintenance model search and quotation service
Third-party maintenance (EOSL extended maintenance service) model search and quotation request form
Easily search by part of the model name of IT equipment. You can save your history to My List and request a quote all at once. Please use the related links.
DataLive's third-party maintenance service, chosen by various industries, supports long-term operation for over 100,000 units across 2,000 companies nationwide. In the web estimate request form, you can search for maintenance-targeted equipment even from phrases that are difficult to identify, such as parts of the model name or past IT asset management documents. Even non-engineers can easily identify IT equipment (servers, network devices, storage) and request estimates for EOSL extension maintenance services to continue using their IT infrastructure after the manufacturer's maintenance has ended. <How to Request an Estimate> 1. Access the web estimate request form. 2. Search for the target model and save the results to My List. 3. Select maintenance conditions and send a consolidated estimate request. <How to Use the EOSL Extension Maintenance Service> Customers considering the EOSL extension maintenance service should first use the estimate request or inquiry form on our website. (If you have any questions, you can also use our phone support.) Based on the information provided, our representative will confirm the target equipment and maintenance service conditions, check the availability of replacement parts, and our stock status. We will contact you and send you the estimate.
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basic information
<Features of the Search Function> "Search by Manufacturer or Model Name": You can narrow down the categories, and by entering part of the model name, suggestions will be displayed, allowing you to refine your search based on the results. "Keyword Search": You can search using phrases that are often found on management documents or invoices, such as "Manufacturer Name + Brand Name + Equipment Name + α". You can also add the search phrase directly to the list, so even if it is difficult to specify or if you are unable to search effectively, you can still make inquiries. My List is a feature that allows anyone to create a list of devices and request quotes at any time. The My List (device list information) you create can be accessed from the device you used to create it at any time. <If Identification is Difficult or Search is Not Successful> If you are unable to search for the target device or if you already have documents with the device list, please use the "Contact Form" as before. Our representative will assist in identifying the target model based on the information you provide and the destination for receiving the documents.
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Applications/Examples of results
<Terms> (*) "Third-party maintenance" refers to maintenance services provided by third-party companies that do not depend on the manufacturer. It allows for the extension of the maintenance period even after the manufacturer's maintenance has ended, optimizing the IT lifecycle of the IT infrastructure. (*) "EOL" and "EOSL" mean End of Life and End of Service Life, respectively, indicating the end of the manufacturer's maintenance period.
Detailed information
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A rich variety of types and model numbers. We stock various HDD model numbers for the servers under maintenance.
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Customize quality control inspection equipment used in hard disk production for EOSL to conduct rigorous inspections, enhancing recovery rates during initial failure response.
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Kit the system to be maintained with the same configuration, including the configuration of the cold standby machine. Conduct verification tests after installation and deploy equipment and parts that have no issues to a maintenance warehouse, which can deliver them to the installation site of the system to be maintained on the same day.
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ISO 9001 and ISO 27001 certification Thoroughly implement quality management and strictly manage the information assets entrusted by customers.
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Quickly implement configuration management of network devices and verification tests for each port.
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Memory verification is also managed individually to suppress bit error occurrences.
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We received an inquiry regarding maintenance services and gathered information about the relevant equipment. We will check the compatible main unit and parts from our extensive registered inventory and determine the feasibility of the response. We will provide an accurate estimate.
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For systems that are difficult to standardize under operational frameworks, such as critical systems, large-scale systems, and systems used in special environments, we customize various flows to accommodate them. Through remote meetings, we adjust and provide deployment methods for each system, the unit of equipment to be brought in during failures, access to and from the data center, as well as the format and flow for reporting failures. This helps to reduce the burden on system operations.
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We flexibly accommodate complex distribution channels, order placement rules specific to each company, and individual contract agreements in accordance with the business practices of the system.
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Company information
A Japanese third-party maintenance specialist provider supporting cost reduction and long-term operation of IT infrastructure. After the manufacturer's maintenance ends (EOL/EOSL), we stock 800,000 main units and parts domestically and ensure the reliable provision of extended maintenance services. Our services are adopted by 2,000 companies nationwide, including those in finance, telecommunications, and power.