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  6. Natural Language AI and QA Support System "Fureai Concierge"

Natural Language AI and QA Support System "Fureai Concierge"

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last updated:Apr 27, 2022

北日本コンピューターサービス
北日本コンピューターサービス
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We have prepared two AI products! We will suggest them according to your usage scenario.

The "Fureai Concierge" is a natural language AI and QA support system equipped with a self-developed AI engine that can utilize the data you currently have, achieving high accuracy whether you have around 100 items or large volumes of data. The AI help desk assists customer support operations. Even a rookie can respond as if they were an expert, allowing anyone to improve the quality and speed of customer interactions. 【Features】 ■ High-accuracy proprietary AI engine ■ High accuracy from the start with unique tuning ■ Improved implementation effects through supportive assistance ■ Free consultation sessions are currently available *For more details, please download the PDF or contact us.

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北日本コンピューターサービス株式会社_自然言語AI・QA支援システム『ふれあいコンシェルジュ』.png

Natural Language AI and QA Support System "Fureai Concierge"

北日本コンピューターサービス株式会社_自然言語AI・QA支援システム『ふれあいコンシェルジュ』.png
北日本コンピューターサービス株式会社_自然言語AI・QA支援システム『ふれあいコンシェルジュ』.png
  • Related Link - https://www.kitacom.co.jp/fureai

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basic information

【Lineup】 ■ AI-equipped customer support CRM system ■ AI-equipped FAQ system *For more details, please download the PDF or contact us.

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Applications/Examples of results

【Purpose】 ■ Search for similar cases in customer support ■ Self-resolution tool through FAQ search  ・ Internal FAQ  ・ Customer FAQ *For more details, please download the PDF or contact us.

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Natural Language AI and QA Support System "Fureai Concierge"

Natural Language AI and QA Support System "Fureai Concierge"

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北日本コンピューターサービス

北日本コンピューターサービス

IT/Telecommunications

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Our company was established in May 1969 and delivers peace of mind to our customers as an innovator in municipal services through a three-pronged approach. We believe that only when the roles of sales, development, and support are integrated can we create an environment where customers can use our systems with confidence. Therefore, we have continued to insist on taking on the roles of sales, development, and support ourselves. Please feel free to contact us if you have any requests.

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