Essential for the maintenance service industry and manufacturing! Why not achieve configuration management of installed equipment with 'Blue Sheep'?
"Blue Sheep" is a customer/field service solution that achieves appropriate service delivery and upsell proposals through cross-sales and service configuration management. From closing deals to equipment installation, and upgrades or replacements through after-sales support, configuration information can be centrally managed end-to-end. It enables appropriate sales proposals and after-sales services tailored to each customer. [Concept] - Provides data that optimizes sales and service activities by centrally managing configuration information across the lifecycle with the customer at the center! - Efficiently updates configuration information with an intuitive UI and operability through a GUI! - Offers an ITIL-compliant service management model with a cloud service that integrates with Salesforce! *For more details, please download the PDF or feel free to contact us.
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basic information
【Main Features】 ■ Hierarchical visualization using a configuration tree ■ Bulk maintenance of the configuration tree ■ Bulk import of configuration items ■ Change management workflow ■ Change history management ■ Integration with work instructions *For more details, please download the PDF or feel free to contact us.
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Our company is a consulting firm that leads our clients' businesses to success with our expertise and know-how in service management, business process management, and system operations. Regardless of industry or business type, wherever there is a service, there is operation, and we can provide support at any stage of the service lifecycle, including strategy formulation, organization, process design, tool utilization, and vendor management. Please feel free to consult us if you have any requests.
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